Patient Liaison Officer (Administrative Officer Level 6)

Sydney - Australia

Yearly Salary: $ 83554 - 85530

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Employment Type:PermanentFull Time ; 38 hours per week
Position Classification:Administrative Officer Level 6
Remuneration:$83554 - $85530 per annum Annual leave loading Superannuation
Location:Royal Prince Alfred Hospital
Requisition ID:REQ628091

About the Role

Formed in 1882 Royal Prince Alfred Hospital (RPAH) is a major metropolitan tertiary referral hospital and a principal provider of specialist healthcare. It remains one of the nations most respected hospitals with a distinguished history serving the health needs of local statewide national and international communities.

The Patient Liaison Officer (PLO) is pivotal to the Local Health Districts strategy to raise additional revenue from patients electing to use their Private Health Insurance. The position is responsible for developing effective relationships with key stakeholders and providing customer focused information in relation to their financial options.

The position provides patients and staff with support in regards to patient election choices maximise patient fee revenue and ensures admitted patient financial records are complete and compliant with the National Healthcare Agreement NSW Health and LHD policies and procedures.

For more information please view the Position Description.

Ideal Candidate

Able to work a 7 day rotating shift across the hours of operation including public holidays.
Relevant experience in a revenue finance or similar position in a hospital setting with demonstrated ability to meet revenue targets.
Ability to critically analyse information and data provide solution based feedback and clear concise reports for management.

Benefits and Perks!

Accrued Day Off each month paid Parental Leave & Annual Leave loading.
Opportunity for extra tax savings through Salary Packaging and Novated Leasing. For more information visit SalaryPackagingPlus.
Access to free courses qualifications and coaching via Sydney Education.
Access to confidential EAP counselling for staff and their families.
Because we care about your health: Free annual influenza vaccination discounted Fitness Passport membership and free telehealth nutrition and wellness resources from qualified professionals.

For more information about other benefits please visit SLHD Benefit.

This recruitment may be used to create a talent pool for similar future roles (ongoing or temporary) that may arise over the next 18 months

Working for Sydney Local Health District - NSW Health

This is a Category A position. To be employed by NSW Health you are required to provide evidence of vaccination to comply with the NSW Health Occupational Assessment Screening & Vaccination against Specified Infectious Diseases Policy(PD2024015).

SLHD is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. Aboriginal and Torres Strait Islander people and people with disability are encouraged to apply for all internal and externally advertised positions. If you require assistance please advise the contact person at the time of your application.

Stepping Up aims to assist Aboriginal job applicants by providing information about applying for roles within NSW Health. For more information please visit:

Sydney Local Health District is committed to implementing theChild Safe Standards.

For more information about SLHD please visit Working With Us

To further connect with us check us out onLinkedIn.

For enquiries please contact Harshal Naik via email at .

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Applications Close: 21 January 2026

For Applicant Support and Information visit Applicant Information

Required Experience:

Unclear Seniority

Employment Type:PermanentFull Time ; 38 hours per weekPosition Classification:Administrative Officer Level 6Remuneration:$83554 - $85530 per annum Annual leave loading SuperannuationLocation:Royal Prince Alfred HospitalRequisition ID:REQ628091About the RoleFormed in 1882 Royal Prince Alfred Hospit...