Head of Product, SMB Digital Banking

Why Choose Bottomline

Are you ready to transform the way businesses pay and get paid Bottomline is a global leader in business payments and cash management with over 35 years of experience and moving more than $16 trillion in payments annually. Were looking for passionate individuals to join our team and help drive impactful results for our customers. If youre dedicated to delighting customers and promoting growth and innovation - we want you on our team!

About Bottomline

Bottomline connects corporates and banks with the global financial ecosystem to modernize and secure business payments. Our One Bottomline approach brings together industry-leading products and services delivering solutions tailored to customer needs across digital banking cash managementpaymentsautomation and fraud prevention.

Role Overview

We are seeking a strategicproductleadersenior level individual contributorto own and grow Bottomlines SMB Digital Banking franchise. This role is accountable for shaping the vision strategypartnershipopportunitiesand business plan for the SMB segment ensuring that our solutions deliver distinctive value to both end customers and our banking partners. The ideal candidate will bring deepexpertisein the SMB sector a nuanced understanding of how banks serve and monetize SMBs anda track recordof translating market insights into business outcomes.

Key Responsibilities

Vision Strategy & Business Plan

• Define and champion the vision and multi-year strategy for SMB Digital Banking grounded in a clear business plan and economic model for Bottomline.

• Articulate the unique requirements and opportunities in the SMBsegment andset the direction for how Bottomline will lead in this space.

Customer & Bank Requirements Experience

• Develop a deep understanding of SMB customer needs behaviors and pain points as well as the operational and economic realities banks face in serving this segment.

• Lead the identification and prioritization of requirements ensuring our solutions reflect the nuances of SMB banking and drive measurable customer and partner outcomes.

Go-to-Market (GTM) & Commercialization

• Own the GTM strategy for the SMB portfolio including pricing packaging positioning and enablement.

• Partner with Sales and Marketing to develop and execute repeatable plays for banks of all sizes.

Business Performance & Reporting

• Establish and track KPIs and metrics that reflect business health customer adoption satisfaction and retention.

• Provide transparent reporting and insights to inform ongoing investment and prioritization.

Key Qualifications

• 710years in product management for digital banking/fintech or B2B SaaS with proven outcomes in the SMB segment.

• Demonstrated leadership in translating market insights into strategy business plans and product outcomes.

• Expertise inhow banks monetize and go to market in the SMB sector with a pragmatic approach to execution.

• Excellent communication storytelling and stakeholder management skills; confidentrepresentingthe product narrative to bank executives and internal leadership.

• Bachelors degree; advanced business/technical degreea plus.

• Experience collaborating across functions to drive releases and customer outcomes.

• Priorengagement with SMB-focused product research and advisory programs.

• Track recordof influencing product strategy and outcomes for SMB digital banking.

• Thought leadership in SMB banking trends and competitive analysis.

Preferred Background

• Familiarity with Bottomlines Banking portfolio or comparable platforms.

• Executive presence with the ability to evangelize product strategy internally and externally.

We welcome talent at all career stages and are dedicated to understanding and supporting additional needs. Were proud to be an equal opportunity employer committed to creating an inclusive and open environment for everyone.