Collector Inbound

Linde Gas & Equipment Inc.

Inbound Collector

Location: Ankeny IA

Linde Gas & Equipment Inc. is seeking an Inbound Collector to join our team! Inbound Collectors will be responsible for the investigations and analysis of credit information while working within established guidelines. Inbound Collectors will resolve moderately complex credit problems but may request assistance on highly sensitive accounts. The Inbound Collector will contact customers regarding delinquent payments and assists in the collection of past due accounts.

What we offer you!

Competitive compensation

Comprehensive benefits plan (medical dental vision and more)

401(k) retirement savings plan

Paid time off (vacation holidays PTO)Employee discount programs

Career growth opportunities

Additional compensation may vary depending on the position and organizational level

What you will be doing:

Answer inbound phone calls from internal and external customers

Process payments

Make credit release decisions following procedures as stated in The LINDE Way

Refer customer disputes to field personnel for final resolution

Make payment arrangements on delinquent accounts

Perform outbound collections calls in support of credit release procedures

Escalate customer disputes and collections situations as necessary

Assist team in meeting inbound service level standards

Other duties as assigned

What makes you great:

HS diploma/GED required

2 years Credit & Collections experience

Handling inbound calls in a fast-paced environment

Computer experience in Word and Excel

Customer service skills

Effective verbal communication skills

Working successfully in a team environment

Why you will enjoy working with us:

Linde is a leading global industrial gases and engineering company with 2024 sales of $33 billion. We live our mission of making our world more productive every day by providing high-quality solutions technologies and services which are making our customers more successful and helping to sustain decarbonize and protect our planet.

Linde Gas & Equipment Inc. (LG&E) is part of the largest Welding Industrial Medical and Specialty Gases companies in the U.S. We carry a comprehensive selection of industrial gases such as oxygen nitrogen argon and carbon dioxide etc. LG&E has an extensive network of production plants retail stores distribution centers and customer service locations with a focus on making our world more productive every day by providing high-quality solutions technologies and services which are making our customers more successful by helping to sustain and protect our planet.

For more information about the company please visit our website.

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All qualified applicants will receive consideration for employment without regard to race color religion sex national origin age disability protected veteran status pregnancy sexual orientation gender identity or expression or any other reason prohibited by applicable law.

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