As an Associate Manager Field Service you will lead a diverse team of Field Technicians to develop their individual talents while driving performance within Surgical Tech/ENT. You will manage projects and drive complex initiatives forward through effective communication with internal stakeholders.
What You Will Do:
Lead a regional team of Field Service Technicians with a focus on development and professional growth.
Manage metrics to measure the growth and performance of the internal team and authorized service providers.
Champion data analysis to drive insights and decision-making within a rapidly growing business.
Drive complex initiatives aimed at improving operational performance customer service and commercial partnerships.
Constantly analyze refine and iterate on internal processes to make them simpler and more efficient.
What You Need:
Required:
Bachelors degree required
Minimum 6 years of relevant work experience with direct or indirect people leadership
Preferred:
Vendor management experience preferred
Experience with SAP Salesforce and ServiceMax or equivalent ERP/CRM/FSM
Ability to effectively influence and communicate cross-functionally
$96400 - $158000 salary plus bonus eligible generally eligible for short-term and long-term financial incentives benefits. Individual pay is based on skills experience and other relevant factors.
Travel Percentage: 50%Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race ethnicity color religion sex gender identity sexual orientation national origin disability or protected veteran status. Stryker is an EO employer M/F/Veteran/Disability.Stryker Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about discussed or disclosed their own pay or the pay of another employee or applicant. However employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information unless the disclosure is (a) in response to a formal complaint or charge (b) in furtherance of an investigation proceeding hearing or action including an investigation conducted by the employer or (c) consistent with the contractors legal duty to furnish information.Stryker is driven to work together with our customers to make healthcare better. Employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required depending on customer requirements to obtain the COVID-19 vaccination as an essential function of their role.Required Experience:
Manager
Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongsid ... View more