Product Site Reliability Engineer
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Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
About InvoiceCloud:
InvoiceCloud is a fast-growing fintech leader recognized with 20 major awards in 2025 including USA TODAY and Boston Globe Top Workplaces multiple SaaS Awards wins for Best Solution for Finance and FinTech and national customer service honors from Stevie and the Business Intelligence Group. Judges also highlighted our mission to reduce digital exclusion and restore simplicity and dignity to how people pay for essential services as well as our leadership in AI maturity and responsible innovation. Its an award-winning purpose-driven environment where top talent thrives. To learn more .
- Owns reliability performance and stability outcomes for assigned product services in production.
- Acts as an incident responder for critical production issues leading investigation mitigation and resolution.
- Takes accountability for live debugging root-cause analysis and corrective actions across environments.
- Ensures systems meet defined reliability scalability and availability expectations.
- Develops and maintains and C# services with a focus on performance resilience and maintainability.
- Implements and improves CI/CD pipelines deployment automation and operational workflows.
- Uses performance monitoring tools such as New Relic ElasticSearch and AppDynamics to proactively identify and resolve issues.
- Standardizes observability alerting and response practices to reduce mean time to detection and resolution.
- Delivers measurable improvements in system uptime latency throughput and incident reduction.
- Ensures production incidents are resolved quickly and do not recur through preventive engineering.
- Performs rigorous code reviews unit testing and validation to ensure high-quality production-ready code.
- Supports reliable releases by validating readiness and monitoring post-deployment behavior.
- Designs and implements cloud-native solutions using Azure services containers and Kubernetes.
- Builds and optimizes Functions batch processes and message queues to support scalable resilient data processing.
- Applies automation and AI-enabled analysis to accelerate incident diagnostics performance tuning and anomaly detection.
- Continuously improves system architecture tooling and workflows as platform scale and complexity increase.
- Bachelors degree in Computer Science Information Technology or a related field or equivalent work experience
- 5 years of professional experience in software development with strong expertise C# and
- Minimum 3 years of hands-on experience with performance monitoring tools such as New Relic ElasticSearch or AppDynamics
- At least 3 years of experience with DevOps practices including CI/CD pipelines automated deployments and infrastructure automation
- Strong experience with Azure cloud services and cloud-native application development
- Hands-on experience with Kubernetes for managing containerized applications and microservices
- Proven ability to perform live debugging and resolve production issues in real time
- Strong experience with code reviews unit testing and maintaining high-quality code standards
- Experience designing and implementing Functions batch jobs and message queues
- Ability to operate under pressure and take ownership of critical production incidents
- Strong problem-solving and analytical skills
- Excellent written and verbal communication skills with the ability to collaborate across teams
- Experience working in Agile development environments
- Certifications in Azure DevOps or related technologies
- Familiarity with additional cloud platforms or container orchestration tools
- Experience supporting fintech payments or other high-throughput transactional systems
InvoiceCloud is committed to providing equal employment opportunities to all employees and applicants. We do not tolerate discrimination or harassment of any kind based on race color religion age sex nationality disability genetic information veteran or military status sexual orientation gender identity or expression or any other characteristic protected under applicable laws.
This commitment applies to all aspects of employment including recruitment hiring placement promotion termination layoff recall transfer leave compensation and training.
If you require a disability-related or religious accommodation during the application or recruitment process and wish to discuss possible adjustments please contact .
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For recruitment agencies: InvoiceCloud does not accept unsolicited resumes from agencies. Please do not forward resumes to our job aliases employees or any other company location. InvoiceCloud is not responsible for any fees associated with unsolicited submissions.
Required Experience:
IC
Key Skills
- Kubernetes
- FMEA
- Continuous Improvement
- Elasticsearch
- Go
- Root cause Analysis
- Maximo
- CMMS
- Maintenance
- Mechanical Engineering
- Manufacturing
- Troubleshooting
About Company
Invoice Cloud provides simple online electronic bill payment solutions that improve customer engagement and increase e-payment adoption. Schedule A Demo Today.
