Lead, Change Management ERP Project

ABOUT US

Almost 1.2 million residents call York Region home making it one of the largest regions in Canada and the fastest growing with a population thats expected to grow to more than 2 million by 2041. Our geography which is comprised of about 1800 square kilometers over nine different municipalities is as beautiful interesting and diverse as our government is organized in a two-tier structure and we work together with our local municipalities to provide residents and businesses access to a broad selection of services and resources.

WHAT WE OFFER

Consistently named one of Canadas Best Employers by Forbes we offer a collaborative progressive workplace that takes pride in our organizational culture and is committed to living The 13 Factors of Psychological Health and Safety in the Workplace aligned with our vision to create strong caring and safe communities both within and outside our walls.

• Defined Benefit Pension Program - With the Ontario Municipality Employees Retirement System (OMERS) defined benefit pension plan you can confidently retire knowing that you will have income for life. Eligibility from date of hire as a full-time employee and includes employer-matched contributions.
• Employer of Choice - Recognized as the highest-ranking government employer in Canada and fourth overall among 300 organizations.
• Benefits and Wellness - Employees and their loved ones have access to an employee health care spending account access to a 24/7 Employee and Family Assistance Programand corporate discounts and purchase plans for day-to-day products and services. Casual employees are eligible to receive payment in lieu of benefits and/or vacation.
• Inclusive and Diverse Workforce - Were committed to fostering an environment that celebrates all dimensions of diversity and ensures everyone can develop to their full potential participate freely in society and live with respect dignity and freedom from discrimination. Our robust Inclusion Diversity Equity and Accessibility program continues to grow and has been recognized by the United Nations and many other organizations for our leadership.

WHAT YOULL BE DOING

• In collaboration with the Manager Business Readiness apply change methodology to develop change management strategies and plans including but not limited to stakeholder assessments change impact analysis communications plan sponsorship roadmap and resistance management plan and to support the development of the coaching/training plan.
• Collaborate with various teams to build out comprehensive change management plan including components for organizational alignment team member engagement communications and training.
• Proactively identify risks and propose change management mitigation tactics to support end user adoption.
• Contribute to the continuous refinement of the adoption strategy and plan in line with identified adoption risks.
• Work directly with the program team and key collaborators to identify change metrics and assess change effectiveness.
• Provide input to the creation or modification of project artifacts such as project charter schedule risk/issue logs cost management plan.
• Develop and execute strategic communication plans to support end users.
• Lead communications efforts by driving the design development delivery and management of key communications.
• Develop materials for socializing organizational change with Senior Management Team and project Sponsors.
• Provides direction and advice to the Communications Advisor on crafting key messages that resonate with audiences and maintain change objectives.
• Work with the Communications Advisor to evaluate the effectiveness of communications strategies and recommend improvements.
• Oversee review cycles and approvals for communication deliverables.
• Contribute to project steering committees attend cross-functional organizational change management working groups and follow through on deliverables as required.
• Build and lead change network groups such as Change Champions and Super Users to support end users adoption of new ways of working in their business units.
• Be an active and visible coach to support leaders partners and stakeholders in their role as change champions.

WHAT WERE LOOKING FOR

• Successful completion of a University Degree in Business Human Resources Organizational Behaviour or related field or approved equivalent combination of education and experience.
• Minimum 3 years in a change management role in a municipal or consulting environment including demonstrated minimum of one (1) year of direct supervisory experience.
• Professional designation(s) related to project/change management (PMP PROSCI or equivalent CSM) an asset.
• A solid understanding of how people go through a change and the change process.
• Experience with large-scale organizational change efforts.
• Ability to demonstrate the Regions core competencies for this level.
• Staff supervisory skills including knowledge of collective agreement administration and interpretation labour relations principles and practices and relevant employment legislation.
• Excellent interpersonal skills and ability to connect with a range of internal and external partners while focusing on fostering collaborative work relationships.