Nightshift Administrator (Fixed Term Contract)

Ground Control

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profile Job Location:

Essex - UK

profile Monthly Salary: Not Disclosed
Posted on: Yesterday
Vacancies: 1 Vacancy

Job Summary

Nightshift Administrator

Location: Billericay

Salary: Competitive

Contract Type: Fixed Term with potential to become permanent

Working Hours: 4 on 4 off rotation working 6:30pm to 6:30am

Were looking for a proactive and detail-oriented Nightshift Administrator to join our Maintenance division on a fixed-term contract. This role is key to ensuring seamless overnight operations providing essential administrative support and being the first point of contact for both internal and external stakeholders.

Working closely with our Winter Maintenance Operations Manager and wider field teams youll play a vital role in keeping our 24/7 service running smoothly while upholding the highest standards of client service compliance and health & safety.

Key Responsibilities:

  • Act as the first line of support for enquiries ensuring accurate and timely responses.

  • Maintain and update operational systems raising issues where escalation is required.

  • Provide real-time support to field teams during operational hours.

  • Monitor inboxes triage requests and allocate tasks to ensure efficient workflows.

  • Raise Health & Safety reports and ensure compliance at all times.

  • Take ownership of allocated projects supporting audits data reporting and wider business initiatives.

  • Collaborate across teams to support both planned and reactive operational needs.

What were looking for:

Strong communication skills with the ability to build trusted relationships across teams and stakeholders.
Confident using MS Office tools (Excel Power BI Teams).
Organised results-focused and resilient under pressure.
A collaborative team player who can work independently and take initiative.
Experience in client liaison and handling operational queries.

Desirable:

  • Knowledge of project/programme management.

  • Experience in Winter & Grounds Maintenance contract management.

Why join us:

Career Development Focus: Were committed to supporting your professional growth with clear career paths training and tailored development programs including our GC Leadership Academy job specific accreditations and higher education opportunities.

Exciting Growth Opportunities: Be part of a rapidly growing company with a dynamic team and expanding client base.

Collaborative Environment: Work in a supportive engaging and innovative culture where your contributions are valued.

Competitive Package: Enjoy a competitive salary and benefits package along with flexible working options including:

23 days holiday Increasing with length of service bank holidays

Robust pension scheme

Medigold employee support Free Flu Jabs Online private GP Service

Free or subsidised national gym memberships

Employee Recognition Scheme

Ground Control

Ground Control is a UK-based grounds maintenance company powered by the latest technology. Since launching in 1973 Ground Control has grown rapidly and now provides full national coverage for our customers across the UK and Ireland.

We deliver a range of services including grounds maintenance winter gritting landscape construction design arboriculture electric vehicle charging point installation to more than 50000 commercial properties across the UK.

If you are looking to invest in your future with a business that puts people at the centre of everything click the apply now button below to speak to a member of our team.

#INDHP

Equal Opportunities Statement

At Ground Control we are committed to fostering an inclusive and diverse workplace where everyone feels valued and empowered to thrive. We believe that diversity drives innovation and success and we welcome applications from individuals of all backgrounds experiences and perspectives.

We are proud to be an equal opportunities employer and do not discriminate based on sex age disability gender identity marital status pregnancy race religion or belief sexual orientation or any other protected characteristic. We actively support and promote an inclusive culture ensuring fair and equitable treatment throughout the recruitment process and beyond.


Nightshift AdministratorLocation: BillericaySalary: CompetitiveContract Type: Fixed Term with potential to become permanentWorking Hours: 4 on 4 off rotation working 6:30pm to 6:30amWere looking for a proactive and detail-oriented Nightshift Administrator to join our Maintenance division on a fixed-...
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Key Skills

  • IVR
  • SOAP
  • Avaya
  • Solaris
  • Cost Accounting Standards
  • Database Design
  • Hibernate
  • ITIL
  • Weblogic
  • Express.js
  • Contracts
  • ASP

About Company

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Ground Control is a leading external maintenancebusiness and biodiversity expert committed toenhancing and improving the physical environment for our customers and their communities.We're a purpose driven, values centred business,on a mission to realisethe potential of human nature by ... View more

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