Account Management & Client Relations:
- Serve as primary contact for assigned accounts and ensure customer satisfaction.
- Build strong long-term relationships with clients.
- Manage service agreements quotes and sales targets.
- Conduct regular site visits and client meetings to evaluate client needs provide technical support and identify service opportunities.
- Respond promptly to customer inquiries issue resolutions and service requests.
- Monitor and manage workflow for assigned accounts.
Qualifications:
- 3 7 years of experience in electrical service account management
- Strong understanding of electrical systems.
- Fluent or knowledgeable with Accubid Software.
- Prepare and present proposals quotes and maintenance agreements.
- Ability to read electrical drawings specifications and scopes of work.
- Excellent communication customer-service and organizational skills.
- Ability to manage multiple service jobs small projects and meet deadlines.
Small Project or Service Job Coordination:
- Ensure all work complies with safety standards and electrical codes.
- Coordinate and properly communicate with service technicians to ensure timely and accurate job execution.
- Oversee job progress and ensure compliance with scope schedule budget and quality expectations.
- Provide technical insights and guidance to both technician and clients as needed.
Sales & Business Development
- Identify develop and close opportunities for electrical service work including maintenance repairs upgrades and emergency services.
- Meet or exceed sales targets margin expectations and customer retention goals.
- Identify and pursue electrical service account opportunities.
Financial & Administrative Responsibilities
- Prepare small project/job cost budgets.
- Review job costs approve invoices and ensure accurate documentation.
- Track account performance forecasting and revenue reporting.
Skills & Competencies
- Excellent communication negotiation and interpersonal skills.
- Strong organizational and time-management capabilities.
- Proficiency in project management tools.
- Personable and extroverted personality.
Account Management & Client Relations: Serve as primary contact for assigned accounts and ensure customer satisfaction. Build strong long-term relationships with clients. Manage service agreements quotes and sales targets. Conduct regular site visits and client meetings to evaluate client needs pro...
Account Management & Client Relations:
- Serve as primary contact for assigned accounts and ensure customer satisfaction.
- Build strong long-term relationships with clients.
- Manage service agreements quotes and sales targets.
- Conduct regular site visits and client meetings to evaluate client needs provide technical support and identify service opportunities.
- Respond promptly to customer inquiries issue resolutions and service requests.
- Monitor and manage workflow for assigned accounts.
Qualifications:
- 3 7 years of experience in electrical service account management
- Strong understanding of electrical systems.
- Fluent or knowledgeable with Accubid Software.
- Prepare and present proposals quotes and maintenance agreements.
- Ability to read electrical drawings specifications and scopes of work.
- Excellent communication customer-service and organizational skills.
- Ability to manage multiple service jobs small projects and meet deadlines.
Small Project or Service Job Coordination:
- Ensure all work complies with safety standards and electrical codes.
- Coordinate and properly communicate with service technicians to ensure timely and accurate job execution.
- Oversee job progress and ensure compliance with scope schedule budget and quality expectations.
- Provide technical insights and guidance to both technician and clients as needed.
Sales & Business Development
- Identify develop and close opportunities for electrical service work including maintenance repairs upgrades and emergency services.
- Meet or exceed sales targets margin expectations and customer retention goals.
- Identify and pursue electrical service account opportunities.
Financial & Administrative Responsibilities
- Prepare small project/job cost budgets.
- Review job costs approve invoices and ensure accurate documentation.
- Track account performance forecasting and revenue reporting.
Skills & Competencies
- Excellent communication negotiation and interpersonal skills.
- Strong organizational and time-management capabilities.
- Proficiency in project management tools.
- Personable and extroverted personality.
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