Vascular Surgery Medical Receptionist
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Job Location:
Englewood, CO - USA
Monthly Salary:
Not Disclosed
Posted on:
4 days ago
Vacancies:
1 Vacancy
Job Summary
Englewood Health a leading healthcare system comprising Englewood Hospital and the Englewood Health Physician Network is committed to delivering exceptional patient care across northern New Jersey. We are dedicated to fostering a supportive and inclusive work environment where every team member can bring their skills creative ideas positive approaches and a commitment to excellence. Join our dynamic team and contribute to our mission of transforming the lives of the patients and communities we serve.
Position Summary
The Medical Receptionist serves as the first point of contact for patients in the Vascular Surgery practice. This position is responsible for front-desk operations patient check-in and scheduling and administrative support to ensure an efficient organized and patient-centered experience.
Department:Vascular Surgery
Location: 350 Engle Street Englewood NJ Main Campus
Status: Full-Time
Schedule: MondayFriday 9:00 AM 5:00 PM
Essential Functions
Front Desk & Patient Services
Greet patients and visitors in a professional courteous and compassionate manner
Check patients in and out accurately using the electronic medical record (EMR) system
Verify patient demographics insurance information and referrals at each visit
Collect co-payments outstanding balances and required documentation
Answer and route incoming calls appropriately
Schedule confirm and reschedule office visits procedures and follow-up appointments
Administrative Support
Maintain accurate patient records and scan documents into the EMR
Manage incoming faxes referrals and medical record requests
Coordinate with clinical staff to support patient flow and daily schedules
Monitor appointment schedules to minimize delays and maximize efficiency
Maintain a clean organized and HIPAA-compliant front desk area
Communication & Coordination
Communicate effectively with physicians nurses medical assistants and leadership
Assist patients with general questions regarding appointments and referrals
Escalate patient concerns or urgent matters to appropriate clinical staff
Perform other administrative duties as assigned
Education & Experience
High school diploma or equivalent required
Minimum one (1) year of medical office or healthcare front-desk experience preferred
Knowledge of medical terminology and insurance verification
Proficiency with EPIC Athena and basic computer applications
Knowledge of HIPAA regulations and patient confidentiality standards
Preferred Qualifications
Experience in vascular surgery cardiology or surgical specialty practice
Familiarity with outpatient scheduling and pre-authorization processes
Bilingual (Spanish preferred not required)
Experience with EPIC or similar EMR systems
Skills & Competencies
Strong customer service and interpersonal skills
Professional demeanor with patients families and staff
Excellent organizational skills and attention to detail
Ability to multitask in a fast-paced clinical environment
Team-oriented with a positive and flexible attitude
Calm empathetic approach when assisting patients under stress
Physical Demands
Ability to sit or stand for extended periods
Work Environment
Outpatient clinical setting
Fast-paced environment with frequent patient interaction
Englewood Health provides a minimum rate to comply with New Jersey Law. The rate of pay for each position will be determined based on a variety of factors including the candidates relevant experience qualifications skills etc. The minimum rate does not include bonuses/incentives differential pay or other forms of addition to the minimum rate eligible employees may receive comprehensive benefits including health insurance retirement plans paid time off and other wellness resources.
Minimum rate: $17.00
Required Experience:
Junior IC
Key Skills
- EMR Systems
- Allscripts
- Multi-line Phone Systems
- Customer Service
- Athenahealth
- eClinicalWorks
- Insurance Verification
- Medical office experience
- Medical Terminology
- Front Desk
- Medical Receptionist
- Phone Etiquette
About Company
Englewood Health, one of New Jersey’s leading hospitals and healthcare networks, delivers nationally recognized inpatient and outpatient care through Englewood Hospital and its network of physician practices, urgent care centers, and imaging centers.
