Director of Emergency Services San Antonio, TX (Full Time, Direct Hire)

Director of Emergency Services

Location: San Antonio TX
Employment Type: Full-Time Permanent
Schedule: Day Shift No Weekends

Compensation & Incentives

• Base Salary: $145000 $160000 (Dependent on Experience)

• Annual Incentive Bonus: 17.5% 26.25%

• Relocation Assistance: Up to $15000

• Sign-On Bonus: Available on a case-by-case basis

Position Overview

The Director of Emergency Services provides strategic operational and clinical leadership for a high-volume Emergency Department. This role is responsible for driving exceptional patient-centered care while optimizing clinical quality operational efficiency patient throughput workforce engagement and financial performance.

The Director partners closely with executive leadership medical staff and interdisciplinary teams to ensure regulatory compliance performance excellence and continuous improvement across all emergency services operations.

Key Responsibilities

Quality & Clinical Excellence

• Establish and sustain evidence-based clinical practices to enhance patient safety outcomes and quality metrics

• Ensure compliance with all regulatory accreditation and legal standards

• Oversee patient flow admissions discharges and throughput optimization initiatives

• Direct departmental operations clinical standards and policy implementation

• Drive performance improvement in key quality initiatives including sepsis outcomes and patient safety indicators

Patient Experience & Service Excellence

• Lead initiatives to enhance patient satisfaction and the overall emergency department experience

• Utilize patient feedback and benchmarking data to support continuous improvement

• Ensure consistent high-quality patient interactions aligned with organizational service standards

People & Culture

• Foster a culture of accountability engagement and professional excellence

• Oversee recruitment retention performance management and leadership development

• Provide coaching mentoring and succession planning for leadership and frontline teams

• Lead a multidisciplinary team of managers charge nurses and support staff

Growth & Strategic Initiatives

• Collaborate with physicians and senior leadership to expand services and enhance departmental capabilities

• Support future growth initiatives including emergency department expansion and increased patient volume

• Evaluate emerging technologies and innovative care models to support operational effectiveness

Financial & Operational Management

• Lead departmental budgeting forecasting and expense management

• Ensure effective labor utilization staffing models and productivity management

• Identify cost-containment opportunities while maintaining quality and safety standards

• Monitor KPIs and operational dashboards to drive accountability and performance improvement

Qualifications

Required

• Bachelors Degree in Nursing (BSN)

• Active RN license (Compact or state-eligible)

• Minimum of 1 year of emergency services leadership or related experience

• Demonstrated ability to lead in a fast-paced high-volume emergency care environment

Preferred

• Masters Degree in Nursing Healthcare Administration or Business

• 3 years of progressive emergency department leadership experience

• Proven success in quality improvement patient experience and staff engagement initiatives

For more details contact at or Call / Text at .

About Navitas Healthcare LLC certified WBENC and one of the fastest-growing healthcare staffing firms in the US providing Medical Clinical and Non-Clinical services to numerous hospitals. We offer the most competitive pay for every position we cater. We understand this is a partnership. You will not be blindsided and your salary will be discussed upfront.