Location:
Miramar FloridaAt Memorial we are dedicated to improving the health well-being and most of all quality of life for the people entrusted to our care. An unwavering commitment to our service vision is what makes the difference. It is the foundation of The Memorial Experience.
Summary:
Manages activities and resources for quality performance improvement patient safety and compliance with accreditation and licensure to ensure alignment with the mission and pillars of the Memorial Healthcare System. Responsible for supporting all quality improvement and driving quality results for the area of responsibility.Responsibilities:
Assists with the management and evaluation of department operations including information technologies service level determination and complaint management to achieve performance and quality control and reports quality indicator outcomes as appropriate to the facility and line of service. Facilitates meetings and education to enable areas of responsibility to utilize quality data for ongoing quality staffing activities including hiring orienting evaluating disciplinary actions and continuing education with continual readiness for accreditation with the development and implementation of Quality Management goals plans and standards consistent with the clinical administrative regulatory legal and ethical as a resource related to compliance with regulatory/accreditation standards. Participates in key quality and safety activities to ensure compliance with state federal and accreditation requirements and standards.Competencies:
ACCOUNTABILITY CUSTOMER SERVICE EFFECTIVE COMMUNICATION HEALTHCARE REGULATORY ENVIRONMENT LEADING BY COACHING LEADING CHANGE INITIATIVES MANAGING PEOPLE PATIENT AND FAMILY CENTERED CARE RESPONDING TO CHANGE STANDARDS OF BEHAVIOREducation and Certification Requirements:
Accredited Program (Required)Registered Nurse Compact License (RN LICENSE COMPACT) - Compact RN Multistate Registered Nurse License (RN LICENSE) - State of Florida (FL)Additional Job Information:
Complexity of Work: Requires critical thinking skills effective communication skills decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate Work Experience: Two (2) years of experience in the healthcare environment; preferably in quality management performance improvement patient safety or other related field. Two (2) years of leadership experience also Information: Requires Florida state license as a Registered Nurse (RN). Additional Education Info: Graduate of an accredited Registered/Professional Nursing program or a Bachelors degree in a job related (Certified Professional in Healthcare Quality) CPPS (Certified Professional in Patient Safety) preferred.Working Conditions and Physical Requirements:
Shift:
Primarily for office workers - not eligible for shift differentialDisclaimer: This job description is not intended nor should it be construed to be an exhaustive list of all responsibilities skills efforts or working conditions associated with the job. It is intended to indicate the general nature and level of work performed by employees within this classification.
Wages shown on independent job boards reflect market averages not specific to any employer. We encourage candidates to talk to their Memorial Healthcare System recruiter to discuss actual pay rates during the hiring process.
Memorial Healthcare System is proud to be an equal opportunity employer committed to workplace diversity.
Memorial Healthcare System recruits hires and promotes qualified candidates for employment opportunities without regard to race color age religion gender gender identity or expression sexual orientation national origin veteran status disability genetic information or any factor prohibited by law.
We are proud to offer Veterans Preference to former military reservists and military spouses (including widows and widowers). You must indicate your status on your application to take advantage of this program.
Employment is subject to post offer pre-placement assessment including drug testing.
If you need reasonable accommodation during the application process please call (M-F 8am-5pm) or email
Required Experience:
Manager