Specialist I Collections
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Job Location:
Mandaluyong - Philippines
Monthly Salary:
Not Disclosed
Posted on:
3 days ago
Vacancies:
1 Vacancy
Department:
Job Summary
Emersons 130 years of history have been filled with achievements and challenges that have driven innovative thinking and bold transformations molding us into the company we are today. By joining us as a Collections Specialist you will be a part of a dynamic and collaborative finance team committed to enhancing collection efforts and driving continuous improvements for the business. You will provide first-line credit and collection services through phone calls and email to achieve Emersons financial and operational goals.
If this sounds like a perfect fit for you apply now and join our team in Mandaluyong City Philippines!
In This Role Your Responsibilities Will Be:
Efficiently perform credit and collection activities for Emersons customers by adhering to the collections roadmap regularly reviewing open or active accounts for collection efforts and preparing and communicating monthly statements of accounts to all assigned customers promptly.
Identify validate and log customer disputes to initiate resolution and escalation.
Perform initial investigation and communicate findings with the proper owners or resolvers.
Support workflow to achieve or exceed identified metric goals such as past-due reduction cash collection and dispute management.
Assist cash application specialists by reviewing received payments and customer remittance advice related to assigned accounts and providing accurate invoice details and supporting documents for proper payment allocation.
Allocate payments against invoices which include all payment types (wire credit card ACH etc.).
Monitor advance payments and coordinate with the business units to ensure that invoices are raised immediately.
Who You Are:
You are driven to deliver results and approach tasks with energy and enthusiasm. You are proactive and highly innovative in approaching problem-solving efficiently. You can proficiently communicate ideas and influence both internal and external customers. Youre interpersonally savvy and able to collaborate and efficiently work with people at any level.
For This Role You Will Need:
Bachelors degree in Business or Finance-related courses.
1 year of experience in a collection or accounts receivable role.
Excellent computer skills with working knowledge of Microsoft Office and SharePoint.
Our Culture & Commitment to You
At Emerson we prioritize a workplace where every employee is valued respected and empowered to grow. We foster an environment that encourages innovation collaboration and diverse perspectivesbecause we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship training or leadership opportunities we invest in your success so you can make a lasting impact. We believe diverse teams working together are key to driving growth and delivering business results.
We recognize the importance of employee wellbeing. We prioritize providing competitive benefits plans a variety of medical insurance plans Employee Assistance Program employee resource groups recognition and much more. Our culture offers flexible time off plans including paid parental leave (maternal and paternal) vacation and holiday leave.
#LI-Hybrid
Required Experience:
IC
Key Skills
- Sales Experience
- Crane
- Customer Service
- Communication skills
- Heavy Equipment Operation
- Microsoft Word
- Case Management
- OSHA
- Team Management
- Catheterization
- Microsoft Outlook Calendar
- EHS
About Company
Emerson has refocused its business portfolio to deliver solutions that bring greater value to our customers. About Emerson We concentrate on the most complex, profound challenges facing the world in the process, industrial, commercial and residential markets. Our global talent, best-i ... View more
