Human Resources
3003 N Central Ave Phoenix AZ 85012

Salary: $23.7981 HRLY/ $49500.05 Salary

Grade: 20

Closing Date: January 11 2026

The role of a Human Resources Operations Analyst is vital for maintaining the operational efficiency of the HR department. This position requires working in a fast-paced and constantly evolving environment where a high level of attention to detail is essential. The Analyst is responsible for analyzing verifying and accurately entering employee personnel actions into the HR system in accordance with the Arizona Department of Administration (ADOA) Personnel addition the Analyst oversees a variety of HR operations-related tasks to support DCS employees. This multifaceted role is crucial to the organization as it directly affects the overall effectiveness and compliance of HR processes.

• Ensures the accurate review verification and timely entry of incoming employee Personnel Action requests and enters into the States HR system. These actions encompass new hires promotions transfers demotions and similar processes. Prior to processing these actions confirms the completion of necessary employee performance appraisals according to the Personnel Action type. Additionally conduct audits on the keyed actions to uphold precision.
• Assists with new employee orientation bi-weekly such as collecting I-9 photos; and taking preparing and distributing new hire identification badges.
• Process various HR operations-related tasks such as Arizona State Retirement System enrollments Arizona State Employee Record Application (ASEDRA) Public Service Loan Forgiveness Medicare bilingual stipends employment verification Quality of Life Events military leave requests unemployment benefit questions and several additional tasks.
• Works with HR liaisons to resolve any issues or discrepancies; and provides training and guidance to HR liaisons.
• Participates in small/mid-size special HR Projects or assignments using the Lean Management System Methodology. Generates reports. Assists identifying and implementing process improvement solutions.
• Coordinates the replacement of identification badges. Manages the HR Operations inbox and responds to inquiries. May be required to answer Human Resources main line phone.
• Attends mandatory training sessions and participates in HR Operations unit meetings. Attends and participates in team huddles. Assumes the role of backup in the absence of analysts.
• Other duties as assigned as related to the position.
  

Knowledge of:

• Human Resources principles and practices
  
• Office practices and procedures at a professional level
  
• General mathematical calculations
  
• Personal Computer Microsoft Office Suite
  
• Business English to include proper sentence and punctuation
  

Skills in:

• Verbal and written communication
  
• Establishing and maintaining interpersonal relationships
  
• Examining a variety of personnel documents for accuracy and processing; and accurately enter salary actions
  
• Organization (high volume of documents and materials)
  
• Researching analyzing and problem solving
  
• Presenting and interacting with an audience
  
• Time management
  
• Decision making
  
• Auditing process methods system standards and procedures
  
• Demonstrating self-initiative in completing the day-to-day work assignments and tasks
  
• Adapt to changes in tasks team dynamics or work schedules especially in environments where priorities can shift frequently
  

Ability to:

• Work in a fast-paced environment with a heavy workload
  
• Maintain confidentiality
  
• Work in a continuously changing/improving work environment
  
• Learn and communicate with the various HR office contacts throughout the state
  
• Become familiar with use and complete a variety of HR documents
  
• Respond to a wide range of personnel inquiries and situations with accuracy and diplomacy
  
• Identify and implement process improvement solutions
  
• Apply and explain general laws rules regulations policies and procedures
  
• Cooperate with others to accomplish common goals and tasks
  

Two (2) years of work experience in a human resources office with specific experience in State of Arizona HR and interpreting ADOA personnel rules related to Operations. Experience presenting in a classroom setting.

The ability to secure and maintain clearance from the DCS Central Registry.

If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business then the following requirements apply:Drivers License Requirements.

All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

The State of Arizona provides an excellent comprehensive benefits package including:

• Affordable medical dental life and short-term disability insurance plans
  
• Top-ranked retirement and long-term disability plans
  
• 10 paid holidays per year
  
• Vacation time accrued at 4:00 hours bi-weekly for the first 3 years
  
• Sick time accrued at 3:42 hours bi-weekly
  
• Deferred compensation plan
  
• Wellness plans

By providing the option of a full-time or part-time remote work schedule employees enjoy improved work/life balance report higher job satisfaction and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.

Learn more about the Paid Parental Leave pilot programhere. For a complete list of benefits provided by The State of Arizona please visit our benefits page

Positions in this classification participate in the Arizona State Retirement System (ASRS). Enrollment eligibility will become effective after 27 weeks of employment.

Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting or by email at Requests should be made as early as possible to allow time to arrange the accommodation. The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer.