Front Office Assistant

At Pony Express Dental we believe great dentistry starts with a great team. Since 2017 weve been providing world-class high-tech and high-quality dental care to Eagle Mountain and the surrounding communities. As one of Utahs most modern practices were committed to delivering exceptional service in an environment that values comfort efficiency and innovation.

Our team offers a wide range of servicesincluding cleanings fillings implants wisdom tooth removal and IV sedationcreating opportunities to work with advanced technology while delivering the highest level of care. Every day we focus on making dental visits comfortable on-time and positive for our patients and that commitment begins with the people who make up our team.

Work Schedule:

• Monday 8 AM - 5PM
• Tuesday 8 AM - 5PM
• Wednesday 10 AM - 6 PM
• Thursday 8 AM - 6PM

Job Description

Our dental front office associates are the heart of our practice they are the first and last impressions to be made on our patients. Our front office team plays an essential role in helping the operations of the office run smoothly and delivering best in class patient care.

Qualifications

• Dental office experienced 1 -2 years required
• Prior experience with Open Dental highly preferred

Key Responsibilities

• Build and maintain productive schedules for our doctors and hygienists
• Verify insurance coverage and fee schedules while completing full insurance breakdowns for patients
• Complete pre-authorizations and referrals as appropriate for patients; gather all necessary information for claim processing
• Coordinate financial agreements and consent forms for the patients financial responsibility of dental treatment
• Assist patients with understanding their treatment plan and increase dental case acceptance
• Maintain patient records with strong attention to detail and adherence to HIPAA Privacy Practices
• Ensure efficient office operations including distribution/response to mail scheduling answering and returning of phone calls responding to patient billing inquiries and direction of workflow as necessary

By joining our team you will have:

• 3 weeks PTO & 8 Paid Holidays
• Paid Parental Leave
• Medical/Vision/Dental Benefits
• 401k Match
• Professional Growth and Career Advancement Opportunities

Additional Information:

Gen4 Dental Partners provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.

Working Environment & Physical Requirements:

This is a clinical working environment where potential exposure to hazardous waste and blood-borne pathogens is possible. Requires prolonged periods of standing leaning and bending. Must be able to lift 15 pounds at times.

Remote Work :

No

Employment Type :

Full-time