Polish-Speaking Customer Hero

Kraków - Poland

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

Location: Sofia Bulgaria
Type: Full-time (40h/week)
Start Date: September 2025

Ready to turn your language skills into a thrilling career adventure Were looking for passionate Polish and English speakers to join our team in Sofia Bulgaria and become the voice of the worlds most-loved search engine. This is your chance to help users solve real-world problems and grow professionally in one of the most dynamic cities all with full relocation support!

No tech experience No problem! If you love helping people and learning new things well provide everything you need to succeed through our fully paid training program.

What Youll Do:

Provide exceptional customer support via phone email and chat ensuring every user feels valued and heard.
Use advanced CRM tools and ticketing systems to resolve inquiries quickly and effectively.
Meet and exceed performance targets like response time first-contact resolution and customer satisfaction.
Collaborate with a diverse international team to share insights and improve processes.
Continuously learn through training sessions to stay updated on product features and industry trends.

What Were Looking For:

Fluent Polish and English communication skills.
A customer-first attitude and strong problem-solving abilities.
Ability to follow processes and quickly adapt to new tools.
Excellent listener with a knack for explaining things clearly.
Self-motivated positive and calm under pressure.

Why Youll Love Working and Living in Bulgaria:

Full Relocation Support: Flights temporary housing rent assistance and help finding your new home.
Great Lifestyle: Bulgaria offers a low cost of living rich culture beautiful nature and a vibrant social scene. Enjoy skiing in winter beaches in summer and historic sites year-round all while saving more of your income.
Career Growth: Fully paid training clear advancement paths and a stable job at a global company.
Excellent Benefits: Attractive salary private health insurance flexible contracts and access to customizable benefits.
Awesome Team: Join a supportive international environment where your well-being comes first.

About Our Company:

Were a publicly traded industry leader (NYSE & TSX: TIXT) and the largest employer in Bulgaria customer experience sector. With over 4600 team members we deliver next-gen digital AI and customer solutions for top global brands. We are an equal opportunity employer and value diversity. Different backgrounds make us stronger.

Excited to start your new journey Apply today!

Location: Sofia BulgariaType: Full-time (40h/week)Start Date: September 2025 Ready to turn your language skills into a thrilling career adventure Were looking for passionate Polish and English speakers to join our team in Sofia Bulgaria and become the voice of the worlds most-loved search engine. Th...