Division of Business Services
Office of Professional Development
Address: 1990 West Camelback Road Phoenix Arizona 85015

Salary: $51000.00 - $56453.28 Annually

Grade: 20

Closing Date: January 12 2026

Would you like to be part of an amazing team that helps Arizonans thrive At the Department of Economic Security (DES) we strengthen individuals families and communities for a better quality of life. DES is looking for individuals who are committed to service community and teamwork. To learn more about DES please visit ; or click on the link here to view Our DES video. Come Join the DES Team!

The Department of Economic Security Division of Business Services Office of Professional Development is seeking an experienced and highly motivated individual to join our team as an Instructor supporting the Division of Developmental Disabilities (DDD). This position delivers in-person instructor-led training throughout the state which requires this position to be client-facing in training qualified vendors who instruct their teams that provide DDD services. The Instructor facilitates development activities ensuring quality of training delivery and materials being presented; provides mentoring and coaching to DDD staff as necessary; coordinates with business partners and customers to meet organizational training needs; provides facilitation services as needed; assists with course development; and completes other projects as requested by the supervisor or Training Manager.

This position may offer the ability to work remotely within Arizona based upon the departments business needs and continual meeting of expected performance measures.

The State of Arizona strives for a work culture that affords employees flexibility autonomy and trust. Across our many agencies boards and commissions many State employees participate in the States Remote Work Program and are able to work remotely in their homes in offices and in hoteling spaces. All work including remote work should be performed within Arizona unless an exception is properly authorized in advance.

Essential Duties and Responsibilities include but are not limited to:

Train division staff around the state on DDD topics by preparing training course content such as learning new material attending in-person workshops and facilitating Train the Trainer workshops that include assisting other trainers with physical demonstrations gathering materials traveling to class sites statewide and setting up training facilities. Provides reports on training delivery (student evaluations attendance). Facilitates meetings workshops and other synchronous learning and development activities.
Prepare to present in-person and online training classes including learning new materials attending Train the Trainer workshops gathering materials traveling to class sites setting up training facilities etc.
Perform routine administrative tasks involving status reports project plans and correspondence; in-person and virtual attending meetings; serving on committees and teams; attending training and professional development classes and workshops; serving on committees and work groups.

Knowledge in:

Computers Google Gmail and Calendar and Microsoft Office products.
Writing (grammar punctuation spelling proper syntax proper sentence structure).
Adult learning principles.

Skilled in:

Customer service.
Interpersonal relations.
Oral and written communication (writing/composition).

Ability to:

Adaptability.
Manage conflict.
Work independently.

The ideal candidate for this position will have:

Bachelors degree or higher in an applicable subject area such as Human Resources Development Adult Education Psychology English or similar field.
One(1) year experience training adult learners as a full-time trainer responsible for instruction and group/team facilitation.
Currently an Article 9 and Prevention and Support Instructor.

If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business then the following requirements apply: Drivers License Requirements. Any employee operating a motor vehicle on State business must possess and retain a current valid class-appropriate drivers license complete all required training and successfully pass all necessary drivers license record checks. The license must be current unexpired and neither revoked nor suspended. Employees who drive on state business are subject to drivers license record checks must maintain acceptable driving records and must complete all required driver training. An employee who operates a personally owned vehicle on state business shall maintain the statutorily required liability insurance (see Arizona Administrative Code (A.A.C.) R.11).
Successfully pass background and reference checks; employment is contingent upon completion of the above-mentioned process and the agencys ability to reasonably accommodate any restrictions.
All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

The Arizona Department of Economic Security offers a comprehensive benefits package to include:

Affordable medical dental life and short-term disability insurance plans
Participation in the Arizona State Retirement System (ASRS) and long-term disability plans
10 paid holidays per year
Vacation time accrued at 4.00 hours bi-weekly for the first 3 years
Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
Sick time accrued at 3.70 hours bi-weekly
Deferred compensation plan
Wellness plans
Tuition Reimbursement
Stipend Opportunities
Infant at Work Program
Rideshare and Public Transit Subsidy
Career Advancement & Employee Development Opportunities
Flexible schedules to create a work/life balance

By providing the option of a full-time or part-time remote work schedule employees enjoy improved work/life balance report higher job satisfaction and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.

Learn more about the Paid Parental Leave pilot programhere. For a complete list of benefits provided by The State of Arizona please visit our benefits page

State employees are required to participate in the Arizona State Retirement System (ASRS) the State sponsored retirement contribution plan and the Long-Term Disability (LTD) program after a 27-week waiting period. The ASRS defined benefit plan provides for life-long income upon retirement. You will also have the option to participate in a voluntary deferred compensation program to take advantage of tax-deferred retirement investments.

On or shortly after your first day of work you will be provided with additional information about the available insurance plans enrollment instructions submission deadlines and effective dates.

For questions about this career opportunity please contact Rose Ibe at or email
The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting or Requests should be made as early as possible to allow time to arrange the accommodation.