Associate Insurance Service Advisor, Scotia Wealth Management (Rosedale)
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Requisition ID: 246552
Join a purpose driven winning team committed to results in an inclusive and high-performing culture.
Purpose
The position is responsible for providing in-force policy support to licensed advisors Branch Managers and Insurance Consultants within the Greater Toronto region.
Accountabilities
- Acts as the main point of contact for licensed advisors in the region who have questions and require support related to their in-force policy management activities. This includes delivering training to advisors on accessing policy details within Centralize and best practices for servicing activities; reviewing statements and notices as they are distributed to the Agent of Record; and flagging any policies that require attention; undertaking policy analysis; requesting in-force illustrations; and providing any necessary paperwork to advisors.
- Proactively reviews a subset of in-force permanent life insurance policies at key milestones in order to identify any potential issues that might lead to future client concerns related to the performance of their policy. This may include collaborating with advisors and SWIS colleagues in determining the best approach to address issues and mitigate any risks.
- Takes on Agent of Record for all orphaned policies within the region which includes being the primary contact for those clients in managing their policies. This may also include doing the same on select policies that have been referred directly to SWIS by an unlicensed advisor or business partner.
- Triages any requests for licensed advisors to take over as Agent of Record on policies that were sold by external agents collaborating with SWIS colleagues to ensure that any new AORs will not increase our risk exposure and are onboarded effectively. This includes ensuring that advisors are aware of the AOR policy and any requirements for considering requests.
- Identifies opportunities to introduce an Insurance Consultant into an in-force policy where there may be new business potential such as a conversions re-applications or secondary sales. This includes proactively reviewing their in-force block of business for such opportunities and working closely with the ICs in their region to develop a process for partnering effectively.
- Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships systems and knowledge.
- Understands how the Banks risk appetite and risk culture should be considered in day-to-day activities and decisions.
- Actively pursues effective and efficient operations of his/her respective areas in accordance with Scotiabanks Values its Code of Conduct and the Global Sales Principles while ensuring the adequacy adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational compliance AML/ATF/sanctions and conduct risk.
- Champions a high performance environment and contributes to an inclusive work environment.
Education / Experience / Skills
- Minimum of 3-5 years experience within the life insurance industry coupled with a University degree (or equivalent education)
- LLQP is a requirement
- The Certified Financial Planner (CFP) and/or Certified Life Underwriter (CLU) designations are an asset
- Experience working with permanent life insurance and working knowledge of insurance carrier illustrations software and advisor portals is essential
- Knowledge of the estate planning uses for life insurance including corporate owned life insurance strategies is essential
- Outstanding interpersonal skills with an ability to deal with sensitive and difficult client situations in a gracious and professional manner
- Ability to work effectively and collaboratively within a team
- Readily embrace change and thrive in an ever-changing environment
- Well organized goal driven and action oriented
- Demonstrates pro-activity initiative and resourcefulness
- Service-oriented with a high value placed on rapid and high-quality responses
- Proficiency in the use of Microsoft Windows and its applications including Excel Word PowerPoint and MS Outlook
Location(s): Canada : Ontario : Toronto
Scotiabank is a leading bank in the Americas. Guided by our purpose: for every future we help our customers their families and their communities achieve success through a broad range of advice products and services including personal and commercial banking wealth management and private banking corporate and investment banking and capital markets.
At Scotiabank we value the unique skills and experiences each individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including but not limited to an accessible interview site alternate format documents ASL Interpreter or Assistive Technology) during the recruitment and selection process please let our Recruitment team know. If you require technical assistance please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however only those candidates who are selected for an interview will be contacted.
Required Experience:
IC
Key Skills
- Estate Law
- Sales Experience
- Direct Sales
- Time Management
- Trusts
- Quality Assurance
- Customer Service
- Swift
- Training & Development
- Insurance Sales
- Medicare
- Wills
About Company
Scotiabank is one of the leading foreign banks serving large national and multinational corporations in the U.S. through its Global Banking and Markets, Global Transaction Banking and Wealth Management business lines.
