Senior EUMS IT Consultant

Senior EUMS / IT
Consultant BIA SCIP Power Division (EUMS Modernization & Operations)

Labor Category:
Senior EUMS / IT Consultant (Level III/IV)

Location: On-site 13805 N. Arizona Blvd. Coolidge AZ 85128

Employment Type: Full-Time

Work Authorization: U.S. Citizen preferred; must be eligible for DOI/BIA suitability


Background / Suitability: Must be able to pass an extensive background check for administrative access to BIA systems

Travel: Periodic travel possible throughout the agency service area

Compensation & Benefits

Salary Range:
$TBAannually (or equivalent hourly rate) depending on experience qualifications and on-site availability.

Benefits Include:

• Medical dental and vision insurance

• 401(k) retirement plan with employer contribution

• Paid time off and federal holidays

• Professional development and training

• Performance-based bonus eligibility (as applicable)

This salary range reflects a good-faith estimate based on market considerations and anticipated compliance with applicable wage and benefit requirements including the Service Contract Labor Standards provisions included in the solicitation.

Position Summary

Hiring a Senior EUMS / IT Consultant to support the Bureau of Indian Affairs (BIA) San Carlos Irrigation Project (SCIP) Power Division in the modernization and operation of its Electric Utility Management System (EUMS) environment. The program focus includes enhancements to the EUMS/ billing system upgrades to supporting platforms (including GIS-related systems) and enabling an online customer web portal / online payment resources.

This role is a utility IT full-stack position combining application administration reporting/SQL payment integrations network/server support and select voice/IVR support-delivered in close coordination with SCIP leadership and BIA OCIO stakeholders.

Key Responsibilities

The on-site consultant will serve as the primary day-to-day operator and integrator for the following functional areas:

EUMS / (CIS) Administration & Configuration

• • • Manage paperless billing workflows (UMS PDF Exchange)

    • Implement/manage encrypted PDF bill security features and custom PDF expressions

    • Maintain utility rate structures; design custom rate codes for nonstandard agreements

    • Build and maintain customer-facing forms (billing notifications work orders agreements)

Reporting Data and Integrations

• • • Develop and maintain Crystal Reports and reporting outputs (financial customer service locations)

    • Develop and manage custom queries against UMS SQL database

    • Manage interfaces for automated meter reading imports/exports ( executables / MV-RS)

    • Support check scanning interfaces (software DB) and ensure daily check scanner maintenance

Payments Lockbox and Customer Channels

• • • Administer Lockbox API support Online Bill Pay (OLBP) integration and IVR capabilities

    • Maintain IVR scripts access control and XML/CSV format support

Infrastructure & Enterprise IT Support

• • • Provide system/network support for BIA computers Windows Server environments wireless devices and related hardware

    • Coordinate with BIA OCIO to resolve broader system/software issues

    • Support SCIP voice/wireless technologies administration as required

Customer Communications / Materials

• • • Assist in producing customer-facing collateral such as billing inserts envelope design and lobby slides

Minimum Qualifications

• • • 7 years of experience supporting utility CIS / billing / customer payment workflows (public or private utility preferred)

    • Demonstrated hands-on experience with SQL Server report development (Crystal Reports or comparable) and application administration in a production environment

    • Experience supporting payment integrations (e.g. lockbox/merchant services

    • Strong troubleshooting skills across application database and Windows-based infrastructure

    • Ability to pass an extensive background check for administrative access

Preferred Qualifications

• • • Prior hands-on experience with and utility rate tables/configuration

    • Familiarity with IVR administration and scripting governance

    • GIS integration experience (data integration custom MSSQL scripts)

    • Experience supporting SCADA/PI environments and/or utility operational technology (OT) coordination