RQ10096 Business Analyst Senior

Responsibilities:

• Provides a comprehensive range of I&IT business analysis services for clients with diverse business and technological needs.
  
• Interacts with the business stakeholders and subject matter experts in order to understand their requirements through gathering documenting and analyzing business needs and requirements.
  
• Prepares and advises on business analysis policies processes best practices and standards to promote a comprehensive and consistent business analysis practice within the organization.
  

General Skills:

• Leads and conducts business analysis in order to assess clients business problems/opportunities and documents the business requirements in such a way that I&IT solutions can be determined.
  
• Applies re-engineering concepts to promote business improvements through alternative and cost effective service delivery approaches
  
• Leads and conducts business analysis at varying levels of detail appropriate to the project and phases of project aligning with OPS Unified Project Management
  
• Methodology Enterprise Architecture and Gating Process and OPS Standard Systems Development
  
• Methodologies Develops strategies prepares business cases and cost-benefit analysis and conducts feasibility studies for business I&IT initiatives
  
• Develops sound processes for requirements gathering including but not limited to JAD sessions interviews mockups etc.
  
• Conducts business modeling; use case modeling; conceptual and logical data modeling; process and data flow modeling; use case surveys; business rules definition and non-functional requirements definitions for assigned projects
  
• Monitors progress resolves problems and reports regularly to I&IT management and stakeholders
  
• Develops performance measures and traceability matrices for business analysis evaluation and conducts follow-up
  
• Experience developing strategies preparing business cases and cost-benefit analysis
  
• Experience conducting requirements gathering developing documentation including presentations and briefing notes and conducting stakeholder engagement
  
• Experience in the use of Computer Aided Software Engineering (CASE) tools to document conceptual requirements and scope
  
• Awareness of emerging I&IT trends and technologies
  
• Excellent analytical problem-solving and decision-making skills; verbal and written communication skills; interpersonal and negotiation skills
  
• A team player with a track record for meeting deadlines
  

Desirable Skills:

• Experience in the use of information retrieval packages Knowledge and understanding of Information
  
• Management principles concepts policies and practices
  
• Ability to translate business and data requirements into specifications sufficient for designing appropriate technology solutions
  
• Experience with a wide range of methods tools and techniques for business analysis such as: business functional modelling business event modelling business process mapping
  
• Experience in structured object oriented and agile methodologies for user requirements
  
• Experience developing performance measures for business analysis evaluation and subsequent follow-up
  
• Knowledge and understanding of Accessibility for Ontarians with Disability Act (AODA) and related regulations and standards
  

Requirements

Experience and Skill Set Requirements:

Must Haves:

• Experience in a tight deadlines and high-pressure environment
  
• Strong communication skills leading and hands-on exp.
  
• experience working on large budget and full life cycle of a project
  
• Expertise in Business Analysis working visio diagrams and swim lane diagrams
  
• Ability to define use cases user stories and acceptance criteria for IT solutions.
  
• Experience leading requirements workshops JAD sessions and stakeholder interviews
  

Skill Set Requirements:

Data & Business Analysis & Requirements Management:

• Proven experience in gathering analyzing and documenting data system and business requirements.
  
• Expertise in Business Analysis working visio diagrams and swim lane diagrams
  
• Ability to define use cases user stories and acceptance criteria for IT solutions.
  
• Strong analytical skills for identifying business problems and proposing solutions.
  
• Experience in systems re-engineering and workflow optimization.
  
• Experience with database analysis and SQL language.
  

Stakeholder Engagement & Communication:

• Ability to effectively liaise between business users IT teams and external vendors.
  
• Experience leading requirements workshops JAD sessions and stakeholder interviews.
  
• Excellent documentation and presentation skills for communicating business needs to technical teams.
  
• Strong negotiation and facilitation skills to align diverse stakeholder interests.
  

Technical & Tools Proficiency:

• Hands-on experience with data and business analysis tools including:
  
• JIRA Confluence Azure DevOps (for requirements tracking & project collaboration).
  
• Visio Lucidchart MIRO (for process modeling and workflow visualization) figma
  
• SharePoint MS Teams (for document management & team collaboration).
  
• Familiarity with data-driven decision-making tools (Power BI SQL Advanced Excel) is a plus.
  
• Knowledge of ERP CRM or Cloud-based business solutions is an asset.
  

Systems Optimization & Digital Transformation:

• Experience leading systems re-engineering initiatives to improve efficiency.
  
• Ability to identify automation opportunities and workflow enhancements.
  
• Understanding of Agile (Scrum Kanban) and Waterfall methodologies to support IT teams.
  
• Strong problem-solving skills with a focus on data-driven decision-making.
  

Public Sector (OPS) Experience:

• Prior experience working in Ontario Public Sector (OPS) or other government environments.
  
• Familiarity with OPS governance frameworks (Stage Gate ITIL security policies etc.).
  
• Understanding of OPS procurement regulatory compliance and service delivery models.