Franchise Business Coach | Franchise Operations Coach (Remote + 70 Travel)
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Job Location:
Monthly Salary:
Experience Required:
Posted on:
3 days ago
Vacancies:
1 Vacancy
Job Summary
This is a remote position.
placeM!NT (TZ Consulting) is recruiting on behalf of 4Ever Young (Corporate) for a field-based Franchise Business Coach / Franchise Operations Coach. This remote role (US) requires up to 70% travel and focuses on improving franchise performance through KPI management unit economics membership growth operational execution and franchisee accountability.
You will coach franchise owners/operators across all phases (new to mature) to improve key metrics including YoY revenue growth membership net gain membership conversion lead-to-prospect conversion average ticket and patient satisfaction/quality. You will also support new center openings (NCO) and onsite training as needed.
Key Responsibilities
- Coach franchisees using scorecards structured check-ins and clear follow-through.
- Create and track action plans tied to measurable outcomes and deadlines.
- Drive KPI improvement across revenue membership conversion average ticket and patient experience.
- Reinforce operating standards and required training; improve system adoption.
- Travel for in-person center reviews franchisee meetings and interventions; support new center openings and onsite training as needed.
- Partner with internal teams (Operations Marketing Training Development).
- Track and document progress using tools such as Zenoti CRM and Microsoft 365.
Schedule: Full-time. Travel and center support may require occasional early mornings evenings or weekends.
Requirements
Required
- US-based and within practical distance of a major airport.
- Willing and able to travel up to 70%.
- 23 years in franchise field support and/or multi-unit service operations (examples):
- Franchise Business Coach / Franchise Consultant
- Franchise Operations Manager / Field Operations Manager
- Multi-Unit / Area / District / Regional Manager
- Franchise Business Coach / Franchise Consultant
- Service-provider business experience required (med spa wellness aesthetics/beauty healthcare services or membership-based service model).
- Strong KPI and business performance ownership (can explain baseline results).
- Comfort influencing owners/operators without direct authority and holding partners accountable.
Preferred
- Franchise experience and/or med spa / wellness operations experience.
- New location opening / launch readiness experience.
- Zenoti and CRM experience (or similar platforms).
- Membership sales / conversion background.
Benefits
- $85000$95000 base 5% bonus (performance-based).
- Remote role with significant field exposure and growth path in Operations.
- Competitive benefits package (may include medical dental vision 401(k) paid time off and paid holidays).
- Travel expenses reimbursed per company policy; company card option may be available.
- High-impact role supporting franchise performance across revenue membership conversion and quality.
EEO AI/Automation Disclosure
placeM!NT (TZ Consulting) is recruiting on behalf of 4Ever Young. 4Ever Young is an equal opportunity employer and does not discriminate based on legally protected characteristics. Reasonable accommodations are available for qualified applicantsrequest assistance through the recruiter supporting this search. As part of the recruiting process PLACEM!NT and/or 4Ever Young may use automated tools (including AI-assisted tools) to support activities such as organizing applications identifying role-relevant qualifications and scheduling. These tools are used with human oversight and are not the sole basis for hiring decisions consistent with applicable laws (including California requirements where applicable).
Required Skills:
What You Bring 3 years in franchise or multi-unit operations with experience consulting or leading in wellness spa beauty or hospitality environments. Proficiency in business analysis including P&L interpretation and KPI coaching. Strong communication and relationship-building skills. Adept at training facilitating group conversations and managing change. Highly organized and resilient with a strong sense of accountability. Bachelors degree preferred. Key Responsibilities Build and nurture collaborative relationships with spa franchise owners and their teams. Conduct quarterly spa visits and operational assessments. Coach owners on KPIs business performance marketing execution and guest experience. Support new spa openings and lead training sessions as part of launch readiness. Deliver feedback and insights based on P&L reviews guest satisfaction data and performance trends. Guide at-risk locations toward recovery through action plans and structured coaching. Align franchisee operations with the Woodhouse mission culture and evolving standards. Contribute to tools and programs developed by cross-functional teams (Marketing Training Operations).
Required Education:
Bachelors degree preferred.
Company Industry
IT Services and IT Consulting
Key Skills
- Campaigns
- Data Entry
- Christmas Temporary
- Advocacy
- Control Engineering
