Virtual Assistant Telepsychiatry Practice
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Job Location:
Quezon - Philippines
Monthly Salary:
$ 5 - 5
Posted on:
3 days ago
Vacancies:
1 Vacancy
Job Summary
Company: BL3ND TELEPSYCH Location: Remote (Work from Home)
Hours: Full-Time 40 hours/week Rate: $5/hour USD ($800/month) Schedule: MondayFriday (US Eastern Time)
BL3ND TELEPSYCH is a faith-based tele-psychiatry practice providing compassionate holistic mental health services to patients across New Jersey and New York. We specialize in medication management and psychiatric care with an emphasis on whole-person wellness and non-controlled substance approaches when appropriate.
Our clinical team is led by experienced psychiatric nurse practitioners who are passionate about making quality mental health care accessible. Were growing quickly and looking for a reliable detail-oriented Virtual Assistant to help manage our day-to-day operations.
This role is ideal for someone who values meaningful work and wants to support a mission-driven healthcare practice.
What Youll Do
Patient Coordination
Schedule and confirm patient appointments
Send appointment reminders via email/text
Handle patient inquiries and intake calls
Manage waitlist and follow up with prospective patients
Coordinate referrals from primary care providers
Administrative Support
Manage provider calendars and scheduling
Organize and maintain patient records (EHR data entry)
Handle emails and general correspondence
Prepare reports and documentation
Maintain CRM and tracking systems (Zoho)
Credentialing & Insurance
Verify patient insurance eligibility
Assist with provider credentialing paperwork
Track license renewals and compliance deadlines
Follow up on prior authorizations as needed
Marketing & Outreach
Create social media content (Canva graphics posts)
Research and reach out to potential referral sources
Assist with email marketing campaigns
Update website and online directory listings
Requirements
Required
Excellent written and spoken English
Professional phone manner and patient communication skills
Strong attention to detail and organizational skills
Reliable internet connection and quiet workspace for calls
Proficient in Google Workspace (Docs Sheets Gmail Calendar)
Available to work US Eastern Time hours (9 AM 5 PM ET preferred)
Comfortable handling sensitive/confidential health information
Self-starter who can work independently with minimal supervision
Preferred (but not required)
Experience in healthcare mental health or medical office settings
Familiarity with HIPAA compliance and patient privacy
Experience with EHR/EMR systems or telehealth platforms
Understanding of insurance verification processes
Previous VA experience supporting a healthcare provider
Required Skills:
Required Excellent written and spoken English Professional phone manner and patient communication skills Strong attention to detail and organizational skills Reliable internet connection and quiet workspace for calls Proficient in Google Workspace (Docs Sheets Gmail Calendar) Available to work US Eastern Time hours (9 AM 5 PM ET preferred) Comfortable handling sensitive/confidential health information Self-starter who can work independently with minimal supervision Preferred (but not required) Experience in healthcare mental health or medical office settings Familiarity with HIPAA compliance and patient privacy Experience with EHR/EMR systems or telehealth platforms Understanding of insurance verification processes Previous VA experience supporting a healthcare provider
Required Education:
Required Excellent written and spoken English Professional phone manner and patient communication skills Strong attention to detail and organizational skills Reliable internet connection and quiet workspace for calls Proficient in Google Workspace (Docs Sheets Gmail Calendar) Available to work US Eastern Time hours (9 AM 5 PM ET preferred) Comfortable handling sensitive/confidential health information
Company Industry
IT Services and IT Consulting
Key Skills
- Practice Management
- Veterinary Experience
- Enterprise Architecture
- Office Manager Experience
- Enterprise Software
- Healthcare Management
- IaaS
- TOGAF
- Medical office experience
- Conflict Management
- COBIT
- Customer relationship management
