At Rye Subaru we strive to conduct our business as a well-respected organization; with integrity hard work and the highest care for our people customers and business partners. Every employee at Rye Subaru is critical to our success. We promise to keep delivering the same award-winning service and value that our community has come to expect from our dealership group throughout the years. We are Looking for a Warranty Administrator to join our team!
Benefits
401(k) Match
Open at 7:30 am - 5:00 pm Monday - Friday
Paid Vacation
Closed on Major Holidays - Thanksgiving Day Christmas Eve Christmas Day New Years Eve New Years Day 4th of July Memorial Day Labor Day
Closed Sundays
Responsibilities
Accurately coding warranty claims and entering into the dealerships automated system.
Processing warranty paperwork to ensure documentation and verifying criteria required by factory or distributor
Reviewing warranty claims and correcting any errors
Administering warranty parts identification and disposal
Maintaining good working relationships with the Service and Parts Departments
Booking/coding warranty & internal repair orders
Keeping abreast of all factory recalls and announcements
Reconciling all warranty receivables and working with the accounting department to obtain payments
Handle rejected claims according to the dealership and/or manufacturer specifications and follow up on outstanding claims.
Maintaining all service and customer records as required by the warrantor.
Other duties as assigned.
Qualifications
5 years of experience submitting Subaru and or Ford warranty claims
Basiccomputer - knowledge of CDK a plus
Positive friendly attitude along with an eagerness to improve
A teammate with the ability to collaborate with others effectively
Ability to learn new technology repair and service procedures and specifications
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
Required Experience:
Unclear Seniority
At Rye Subaru, we strive to conduct our business as a well-respected organization; with integrity, hard work, and the highest care for our people, customers, a...