Reservations Trainee

AccorHotel

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profile Job Location:

Palma - Spain

profile Monthly Salary: Not Disclosed
Posted on: 3 days ago
Vacancies: 1 Vacancy

Job Summary

What youll do

  • Supporting the daily tasks of the Revenue team learning how pricing and distribution decisions are made.
  • Receive and manage new bookings modifications and cancellations in a clear and professional manner.
  • Accurately input booking details into the Property Management System ensuring correct dates rates and guest preferences.
  • Draft and send confirmation emails vouchers and cancellation policies in a timely manner.
  • Record and follow up on specific preferences such as bed types connecting rooms or other individual needs.
  • Verify real-time availability and apply appropriate rates based on segments (corporate FIT groups etc.).
  • Share relevant information with front office housekeeping and other teams to ensure a seamless guest experience.
  • Assist in managing room blocks rooming lists and special conditions for groups or tour operators.
  • Gain hands-on experience with PMS channel managers booking engines and other essential reservation platforms.

Qualifications :

What we are looking for:

  • EU Nationality is required.
  • Fluent English and Spanish. Other Languages is a plus.
  • Currently pursuing or recently completed a degree in Hospitality Business or a related field.
  • A proactive attitude and strong attention to detail.
  • Effective communication skills and ability to work as part of a team.
  • Ability to multitask and prioritize tasks in a fast-paced environment.

Additional Information :

Whats in it for you

  • A competitive package and plenty of development opportunities.
  • Accommodation included.
  • Lunch is served daily at the in-house restaurant.
  • Be part of a complete Internship Program with a final project to present to the Excom & Head of Departments.
  • Join an innovative and fast-growing international group committed not only to building new hotels but also to building a global brand.
  • The opportunity to challenge the norm and work in a creative and rewarding environment.
  • Be part of a team passionate about creating great hotel experiences and building a portfolio of brands.
  • Great discounts at all Ennismore hotels and special discounts at numerous island businesses.
  • Free subscriptions to Canva and Podimo.
  • Activities to build an amazing team of students.
  • Regular team meetings from our team-building activities to our end-of-season super party; We work hard but we know how to have fun!

Remote Work :

No


Employment Type :

Intern

What youll doSupporting the daily tasks of the Revenue team learning how pricing and distribution decisions are made.Receive and manage new bookings modifications and cancellations in a clear and professional manner.Accurately input booking details into the Property Management System ensuring correc...
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Key Skills

  • Active Directory Administration
  • English Language
  • Access Control
  • Jpa
  • Legal Support
  • Airlines

About Company

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As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more

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