VP, Head of Global Sales,

What you will do in this role:

We are seeking a visionary and results-driven Vice President Global Head of Sales to lead the go-to-market strategy and revenue growth for . This executive will be responsible for building and scaling a world-class sales organization dedicated to the nonprofit sector driving AI digital transformation for organizations tackling the worlds most pressing challenges.

This is a unique opportunity to combine enterprise software sales leadership with purpose-driven impact helping nonprofits do better business so they can do more good.

Key Responsibilities

Strategic Leadership & Vision

• Refine and execute a comprehensive annual global sales and go-to-market strategy for that aligns with ServiceNows overall business and commercial objectives while addressing the unique needs and buying behaviors of the nonprofit sector.
• Define and achieve annual revenue targets ensuring sustainable growth while maintaining existing customer base and continuing to commit to value-driven partnerships.
• Partner closely with the President of Head of Strategy and Operations Marketing and cross-functional leadership to shape the long-term vision and market positioning of .
• Serve as a thought leader and evangelist for AI digital transformation in the nonprofit sector representing at industry events with media and in customer engagements.

Sales Organization and People Development

• Lead and inspire a high-performing global sales team including Regional Sales Directors Account Executions Regional Solution Consultant Leaders and Solution Consultants specialized in the nonprofit vertical.
• Recruit develop and retain top sales leadership talent who combine sales expertise with passion for social impact.
• Scale a culture of excellence inclusive of accountability collaboration and mission alignment throughout ServiceNow.
• Define and execute an enablement plan to support the development of the teams skills and capabilities

Go-to-Market Execution

• Define and execute winning selling motions across non-profit segments from enterprise to mid-market
• Develop and implement sector-specific go-to-market strategies in collaboration with the Head of Strategy and Operations for .
• Drive multi-product consultative sales engagements with large nonprofits NGOs humanitarian organizations foundations and other critical nonprofit sectors globally.
• Engage and align effectively in C-level meetings to properly understand business requirements and support the team
• Build effective working relationships with internal stakeholders including but not limited to Geo Sales Solution Consulting Marketing Solution Sales Product Business Units Global Impact and Support/Customer Outcomes as well as the ServiceNow Executive Team.

Partnership & Ecosystem Development

• Establish effective partner strategy to unlock new areas of opportunity to grow the business (eg. MSP re-sellers)
• Work closely with ServiceNows partner ecosystem (including top partners) to expand implementation capacity and co-selling opportunities for the business aligned with sales strategy
• Cultivate strategic relationships with nonprofit associations foundations and thought leaders to expand reach and credibility.
• Collaborate with broader Corporate Affairs team inclusive of Global Impact & Sustainability Global Government Affairs and Global Strategic Relations to align sales efforts with other key programs (i.e. InKind and philanthropic programs).

Operational Excellence

• Deliver accurate forecasting and pipeline management with strong operational rigor
• Leverage data and analytics to inform sales strategy optimize performance and measure success.
• Ensure alignment with ServiceNows global sales operations compensation structures and reporting frameworks while adapting for nonprofit sector nuances.
• Retain and grow existing customer base with regular non-sales customer engagement activities to deliver an excellent customer experience
• Leverage AI to drive increased efficiency and effectiveness in internal processes and external engagements

Qualifications :

To be successful in this role you have:

To be successful in this role you have:

• 15 years of progressive sales leadership experience in enterprise software SaaS or technology solutions
• 7 years in senior sales leadership roles managing global or multi-regional teams
• Possess a unique balance of a mission orientation and metrics driven mentality. A passion for selling with a bigger picture purpose
• Proven track record of consistently exceeding revenue targets and scaling sales organizations in high-growth environments
• Deep experience selling to C-suite executives and navigating complex multi-stakeholder sales cycles
• Demonstrated ability to build coach retain and develop high-performing sales teams
• Strong operational and analytical capabilities: experience with forecasting pipeline management and data-driven decision making
• Executive presence with outstanding communication presentation and relationship-building skills
• Ability to build strong internal cross-functional relationships
• Bachelors degree required; MBA or advanced degree preferred
• Travel 50% or as required

For positions in this location we offer a base pay of $211100 - $358900 plus equity (when applicable) variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline and individual total compensation will vary based on factors such as qualifications skill level competencies and work location. We also offer health plans including flexible spending accounts a 401(k) Plan with company match ESPP matching donations a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

Additional Information :

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. 

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance. 

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. 

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Remote Work :

No

Employment Type :

Full-time