Facilities Manager
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Job Location:
Auckland - New Zealand
Monthly Salary:
Not Disclosed
Posted on:
5 days ago
Vacancies:
1 Vacancy
Job Summary
Facilities Manager
Location: Auckland NZ
Company: BGIS Retail & Restaurant Client Portfolio
Employment Type: Full-Time Permanent On-Site with Travel Across Sites
About BGIS
BGIS is a global leader in integrated facilities management delivering innovative sustainable and client-focused solutions across a wide range of industries. With a strong commitment to safety operational excellence and continuous improvement BGIS supports clients in achieving optimal performance from their built assets.
Purpose of the Role
BGIS is seeking an experienced Facilities Manager to lead the day-to-day operations of a dynamic retail and restaurant portfolio across Auckland and selected national sites.
Reporting to the Contract Manager you will be responsible for ensuring operational efficiency customer satisfaction contract performance and safe delivery across all facilities. A strong focus of this role is the ability to build and maintain deep commercial and client relationships helping to drive contract growth service excellence and long-term partnership value.
The ideal candidate is commercially astute customer-centric proactive and confident navigating fast-paced environments while consistently delivering high standards of service and communication.
Key Responsibilities
Manage the delivery of all FM services across multiple sites ensuring compliance safety and operational performance exceed expectations.
Build and maintain strong client relationships acting as a trusted advisor and key point of contact for all FM matters.
Identify and pursue opportunities for contract growth service improvements and commercial optimisation.
Procure coordinate and manage contractors to meet KPIs safety requirements and quality standards.
Develop and manage OPEX and CAPEX budgets ensuring cost efficiency and accurate forecasting.
Support refurbishments store openings and site upgrades ensuring maintainability is embedded in design and delivery.
Oversee emergency response planning incident management and business continuity processes.
Monitor performance data CMMS accuracy and reporting to support informed decision-making.
Drive continuous improvement through proactive issue resolution and long-term solutions.
Education Experience & Skills
Essential
Previous experience in facilities management building services or a related technical field.
Demonstrated ability to build strong client relationships and manage commercial expectations.
Proven skill in contractor management negotiation and vendor performance oversight.
Excellent communication skills with the ability to influence and engage stakeholders at all levels.
Strong problem-solving ability with sound judgement under pressure.
Experience managing budgets CAPEX/OPEX forecasting and financial performance.
Proficiency with CMMS systems reporting tools and general digital literacy.
Full New Zealand driver licence.
Desirable
Trade engineering or FM qualification.
Experience in retail hospitality or multi-site commercial portfolio management.
Background supporting refurbishments new store openings or capital project delivery.
Workplace Flexibility
This role is primarily on-site at Auckland retail and restaurant locations. Flexibility may be available after key onboarding and performance milestones are achieved.
Why Join BGIS
Key Benefits Include:
Career pathways across a global FM leader
Supportive collaborative culture focused on people
Opportunities to work with large high-profile clients
Exposure to diverse assets and national portfolios
Professional development and training
Strong focus on safety and wellbeing
Competitive salary and benefits package
Stability and growth within a market-leading organisation
BGIS employs over 12000 people worldwide and manages more than 50000 facilities including critical environments such as hospitals data centres and major commercial assets.
How to Apply
If you are a proactive relationship-driven Facilities Manager with strong commercial skills and a passion for delivering outstanding service we would love to hear from you.
BGIS is an equal opportunity employer and strongly encourages applications from women Māori and Pasifika peoples LGBTQ individuals and those from culturally diverse backgrounds.
Eligibility
Applicants must have full working rights in New Zealand.
Apply Now
Join a workplace that values innovation client partnerships safety and excellence.
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Required Experience:
Manager
Key Skills
- Computer Skills
- Management Experience
- Facilities Management
- HVAC
- CMMS
- Ammonia Refrigeration
- HVAC/R
- Maintenance Management
- OSHA
- Maintenance
- Budgeting
- Supervising Experience
About Company
BGIS is a global leader in integrated facility management services. Offering a full range of facility and real estate management services, BGIS partners with clients globally to bring forward innovative solutions.
