Ecolabs Institutional division partners with aged care facilities hotels hospitals and commercial kitchens to deliver safer cleaner and more efficient environments. Were seeking a motivated and customer-focused Territory Manager to help grow and support our customers.
About the Role
As a Territory Manager you will be the face of Ecolab Institutional managing a portfolio of customers while identifying new business opportunities through distributor partnerships and direct relationships. This role is perfect for someone who enjoys varietymixing customer engagement technical service problem-solving and commercial growth.
You will also undertake basic on-site installation troubleshooting and maintenance of Ecolab equipmentso comfort with the use of basic hand and power tools is important.
Key Responsibilities
Customer Management & Growth
Manage and grow a defined territory across the Institutional sector
Build strong relationships with aged care facilities hospitality venues and commercial customers
Work with distributors to identify and convert new business opportunities
Conduct site assessments recommend solutions and deliver product demonstrations
Technical Service & Support
Install and maintain small Ecolab dispensing and dosing systems (basic power tools required)
Troubleshoot minor equipment issues and escalate complex service needs when required
Train customers on safe and effective use of Ecolab products and systems
Commercial & Operational Execution
Deliver on territory sales targets and new business pipeline
Maintain accurate activity reporting forecasting and CRM updates
Ensure all work aligns with Ecolabs safety quality and service standards
About You
You are a proactive customer-first professional who enjoys balancing account management hands-on service and commercial growth. Youll bring:
Experience working in or supporting aged care hospitality healthcare or related sectors
Strong communication and relationship-building skills
Problem-solving mindset with the ability to work independently
Comfort using basic tools (e.g. drill screwdriver wrench) and willingness to learn
Valid drivers licence and ability to travel as required
Experience in hygiene facilities chemicals or services is valuable but not essentialfull training is provided.
Why Ecolab
Join a global leader dedicated to making the world cleaner and safer
Access world-class training and development pathways
Competitive salary vehicle tools bonuses
Strong team culture with ongoing support and career progression
Opportunity to make a positive impact in the aged care and institutional sectors
Apply Today
If youre passionate about customer service and want to be part of a company that makes a difference every day wed love to hear from you.
Apply now and start your journey with Ecolab.
Required Experience:
Manager
Ecolab is the global leader in water, hygiene and energy technologies and services. Every day, we help make the world cleaner, safer and healthier – protecting people and vital resources.