YourLiebherrCareer IT Administrator
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Job Location:
Houston, MS - USA
Monthly Salary:
Not Disclosed
Posted on:
4 days ago
Vacancies:
1 Vacancy
Job Summary
Primary focus of this position is Windows systems administration and user support responding to requests such as help desk tickets telephone email and in-person service within the Liebherr Group and its Newport News VA location as well as other state side locations in accordance with Liebherr International IT security standards. This includes troubleshooting hardware and software related issues
Responsibilities
- Creates and maintains Active Directory user and computer accounts in accordance with company security policies.
- Installs operating system software patches and upgrades.
- Analyzes troubleshoots and resolves system hardware and software issues.
- Configures optimizes fine-tunes and monitors operating system software and servers.
- Images configures issues and maintains user workstations laptops and tablets.
- Configures issues and maintains other user equipment such as VPN cards mobile devices telephones cameras and USB storage devices.
- Handles support requests via help desk tickets phone and email or in person.
- Deploys secures and maintains printers and MFP devices.
- Install and maintain both off the shelf business applications (including Microsoft Office products
- Adobe Acrobat and other third-party applications) and custom Liebherr software applications.
- Resolves basic network connectivity issues and communicates with IT network personnel.
- Creates VPN accounts issues smart cards and installs client/keys on users computer.
- Maintains an inventory of technology equipment.
- Communicates and coordinates enterprise level issues to corporate IT services helpdesk.
- Stays informed of current technology trends and best practices related to IT. Analyzes and recommends changes and upgrades to staff and IT Support Supervisor.
- Protects organizations value by keeping information confidential.
Competencies
- A combination of a Bachelors Degree in Information Technology (or relevant technical certifications) with zero to three years work-related experience or three to five years related work experience in lieu of Degree
- Solid experience with current Windows server and client operating systems.
- Excellent people skills. Is competent and comfortable with handling support requests via help desk tickets phone email or in person.
- Ability to multi-task and work with limited supervision.
- Demonstrated ability to make decisions; support and explains reasoning fordecisions;include appropriate people in decision-making process.
- Demonstrated ability to set and achieve goals.
- Solid verbal and written communication skills ability to communicate technical concepts to technical and non-technical audiences.
- Analytical and problem-solving abilities with keen attention to detail; demonstrates accuracy and thoroughness looks for ways to improve and promote quality. Monitors own work to ensure quality.
- Ability to work independently as well as in a team environment.
- Experience supporting end-users on Windows client operating systems required.
- Experience using help desk software and ability to coordinate with other IT departmentpersonnel for successful and timely resolution of tickets.
- Ability to recognize and troubleshoot Windows operating system related issues.
- Experience using remote connection tools and help desk software.
- Knowledge of Microsoft Security principles and best practices.
- Knowledge of IT security principles vulnerabilities and protection methods.
- Experience with IT related client and datacenter hardware.
Our Offer
An interesting and ambitious role in a successful international company. We offer a secure work environment with a comprehensive benefits package that includes major medical dental and vision insurance 401K plan with company match paid vacation and personal days and competitive salary.
Have we awoken your interest Then we look forward to receiving your online application. If you have any questions please contact Donald Hart.
Liebherr-America Inc. and its US affiliates are Equal Opportunity Employers. Employment decisions are made without regard to race color religion national origin gender sexual orientation gender identity age physical or mental disability genetic factors military/veteran status or other characteristics protected by law.
If you are a California resident please visit Liebherr USA Co. Privacy Statement for more information regarding how Liebherr-America Inc. and its US affiliates collect and process your personal information.
One Passion. Many Opportunities.
The company
In line with its international growth Liebherrs venture into the United States began in 1970. Within a couple of years the company expanded and completed its production facilities in Newport News Virginia for its product line of hydraulic was later converted into Liebherrs manufacturing facility for mining trucks and remains home to Liebherr Mining Equipment Newport News addition to its production facility Liebherr markets a wide variety of productsand technologies through its companies located across the United States. The companies are Liebherr-Aerospace Saline Inc. Liebherr Gear Technology Inc. Liebherr Automation SystemsCo. and Liebherr USA Co. the umbrella company for 12 product segments that are positioned across the United States.
Location
Liebherr USA Co.
7075 Bennington Street
77028 Houston TX
United States (US)
Contact
Donald Hart
Required Experience:
Unclear Seniority
Key Skills
- IT Experience
- Mac Os
- Active Directory
- Computer Networking
- DICOM
- Microsoft Windows Server
- Windows
- ITIL
- Operating Systems
- Dns
- Google Suite
- Troubleshooting
About Company
With more than 130 companies on all continents, the Liebherr Group has an international presence. In Australia, Liebherr's main office is in Adelaide.
