Customer Experience Specialist
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Job Location:
Rochester, NH - USA
Monthly Salary:
Not Disclosed
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
We are seeking a motivated customer-focused Customer Experience Specialist to assist clients with planning and booking travel. This role is ideal for individuals who enjoy helping others providing exceptional service and working in a flexible remote environment within the travel industry.
As a Customer Experience Specialist you will support clients through the travel planning process while learning the systems suppliers and tools needed to succeed as a Travel Advisor.
Key Responsibilities:
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Assist clients with travel inquiries planning and reservations
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Provide outstanding customer service via phone text and email
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Research travel options including resorts cruises flights and vacation packages
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Maintain accurate client records and follow up as needed
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Learn travel supplier systems and booking platforms
What Were Looking For:
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Strong communication and customer service skills
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Reliable self-motivated and detail-oriented
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Comfortable using basic technology (email messaging online systems)
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Ability to work independently while following structured processes
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No prior travel experience required
What We Offer:
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Flexible remote work schedule
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Comprehensive training
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Supportive team environment with step-by-step guidance
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Access to travel industry tools suppliers and perks
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Opportunity for performance-based income and growth
Who This Is Great For:
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Individuals with customer service hospitality or sales experience
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Career changers seeking flexibility and remote work
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Stay-at-home parents empty nesters or side-income seekers
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Those who enjoy helping people and love travel
Key Skills
- Design Engineering
- Baan
- Customer Service
- Fund Management
- ABAP
- Elevator
