Casual Retail Assistant

About National Trust Queensland & the Currumbin Wildlife Sanctuary
Voted one of the Gold Coasts most popular tourist destinations Currumbin Wildlife Sanctuary (CWS) is the crown jewel of the National Trust of Australia (Queensland) NTAQ properties. As one of Queenslands earliest nature-based tourist destinations the Sanctuary is a physical embodiment of everything the NTAQ represents:to conserve and advance our natural and cultural heritage for future generations.

About the Role

Reporting to the Retail Supervisor you will be delivering an amazing Guest experience and achieve daily sales targets through excellent product knowledge. You will actively engage with Guests in a positive friendly and helpful manner to maximise sales opportunities whilst ensuring high levels of Guest satisfaction.

Currumbin Wildlife Sanctuary operates6 busy retail outlets and vending outposts during peak trade in the daytime and our immersive light and sound experience Astra Lumina during the nighttime. You may be required to work in any of these locations throughout any given day. Willingness to assist our other departments including our Photography department is essential.

About You

To be successful in this role you must have a high level of customer service ability communication and teamwork skills with a minimum of 1 years experience in a fast-paced Retail organisation. You are highly energetic motivational have a great sense of fun and inspire all team members to provide an outstanding safe efficient and memorable guest service experience.
Other key skills and qualifications we are looking for include:

• Previous experience working with daily sales targets.
• A genuine reliable and positive attitude and a high standard of personal presentation.
• Have a high standard of personal presentation and are physically fit. Ability to lift and move items up to 10kg.
• Ability to walk long distances both indoors and outdoors in all weather conditions.
• Can demonstrate a flexible cooperative can-do attitude. A friendly motivated and calm manner is essential with the ability to handle Guest requests.
• Can demonstrate an awareness and commitment to controlling shrinkage stock control and accuracy in stock audit methods.
• Able to work efficiently with strong time management skills and display our company values.
• Ability to work well unsupervised and can demonstrate using your initiative.
• Excellent communication skills and are comfortable communicating with both local and international Guests assisting them with their needs.
• Ability to speak a secondary language is desirable but not essential.
• 7-day availability across both days and nights is essential.
• Full availability during school and Christmas holiday periods is essential.