Business Support Coordinator (Redeployment 21843)

• Suffolk County Council
• Address: West Suffolk House Bury St Edmunds IP33 3YU - Hybrid
• Salary: 28598 per annum pro rata
• Hours: 19.98 flexible working options available
• Contract: Permanent

This post is open to current Suffolk County Council staff on redeployment only.

Were focused on making a meaningful difference to communities across Suffolk. How By listening to our people learning from what they say and creating a culture of mutual respect where everyone works together to achieve great things. As a Business Support Co-ordinatorin the Safeguarding and Reviewing Officer Service youll be as keen to collaborate and build a bright future as we are. So to make a positive impact connect with us and connect with a fantastic career.

Reimagine the possibilities.

Your role and responsibilities

We require a skilled Business Support Coordinator who is proactive effective and positive to provide support to our Safeguarding Teams. This is a great opportunity to work within the challenging but rewarding area of Children and Young Peoples Service.

As part of the Safeguarding and Reviewing Officer business support team you will be responsible for:

• Providing exceptional administrative and minute-taking support to the Safeguarding Service countywide which incorporates Children in Care Child Protection the Local Authority Designated Officer (LADO) Service and Family Group Conferencing.
• Establishing and maintaining necessary administrative systems to efficiently support the Safeguarding Service including processes linked to Family Group Conferencing coordination and documentation.
• Day-to-day management of extremely busy mailboxes and calendars ensuring timely support for Family Group Conferences and related safeguarding activities.

This role provides a vital support service to the Safeguarding Managers Independent Reviewing Officers and Family Group Conference Coordinators across the County.

You will need

• Our ideal candidate will be able to take minutes to a high standard.
• To deal with sensitive issues on a daily basis and respect confidentiality.
• Excellent communication skills.
• Deal with conflicting demands in an extremely busy environment.

You can view a full list of requirements in theJob and Person Profile (Word).If you believe you can succeed in this role apply. Even if you dont meet all requirements still apply. We would appreciate the opportunity to consider your application.

The team

• Provides outstanding business support to a team of Independent Reviewing Officers/Conference Chairs Safeguarding Managers LADOs and the Family Group Conferencing Service.
• Fast paced job with ever changing priorities
• Great opportunities for in house training and development across all areas of the service.
• Working a minimum of 40% (2 days) a week from the office in line with Corporate Leadership direction. Additionally we practice hybrid working.

Shaping Careers and Learning

We want to champion talent and seek to continuously develop everyones professional knowledge potential and job satisfaction. Through accessible learning opportunities and clear career pathways we aim to identify individual strengths diversify skill sets and enable people from all walks of life to build influential and impactful careers.

Empowering Everyone

Were big believers in potential possibility and the power of different ideas. Were always searching for ways to encourage respect and enable everyone to be the best they can be. We want to represent the diverse communities we serve. We welcome applications from all individuals especially those from groups that are currently underrepresented in the organisation as shown in our Workforce Equality Report.

For more information

Please contact Julie Webb (she/her) for a casual conversation. You can reach them by calling or emailing .

How to apply

Step 1 -Read the Job and Person Profile (Word).

Step 2 -Click Apply Now to start your online application.

Step 3 -Upload asupporting statementanswering the following questions below (no more than 400 words per question). You should use theSupporting Statement template.

1. Provide an example of a time when you had to handle sensitive or confidential information. How did you ensure it was protected
2. How do you manage and organise multiple busy mailboxes and calendars efficiently Provide an example
3. Describe your proficiency in using Microsoft packages such as Word Excel PowerPoint and Outlook. Can you provide an example of a project where you utilised these tools effectively
4. Can you describe a time when you had to take minutes during a complex or sensitive meeting How did you ensure accuracy and confidentiality
   

Step 4 -Upload a CV (without name and personal details).

Please note:Without a supporting statement and CV your interest will not be supporting documents must be in either PDF or MS Word format.

We value authentic applications that showcase your genuine skills and experiences. Applications suspected of being generated by AI may be rejected. We encourage you to present your own work and ideas throughout the application process.

Do you need any reasonable adjustments to help you to applyIf you are disabled and/or have additional support needs you can request reasonable adjustments. You can do this by contacting our Recruitment Team ator.

You can find examples of possible adjustments on ourReasonable Adjustment pages. If youre invited to the next stage youll have another chance to request adjustments.

Closing date:11.30pm 11 January 2026

This authority is committed to safeguarding and promoting the welfare of children young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS (Disclosure and Barring Service) checks or police vetting will be required for relevant posts.