Quality Assurance Associate II
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Job Location:
Cebu City - Philippines
Monthly Salary:
Not Disclosed
Posted on:
3 days ago
Vacancies:
1 Vacancy
Job Summary
Description
Job Track Description:
- Performs business support or technical work using data organizing and coordination skills.
- Performs tasks based on established procedures.
- In some areas requires vocational training certifications licensures or equivalent experience.
General Profile
- Expands skills within an analytical or operational process.
- Maintains appropriate licenses training and certifications.
- Applies experience and skills to complete assigned work.
- Works within established procedures and practices.
- Works with a moderate degree of supervision.
Functional Knowledge
- Has developed skillset in a range of processes procedures and systems.
Business Expertise
- Supports the achievement of company goals by integrating teams for the best outcome.
Impact
- Impacts a team through quality of services and information provided.
- Follows standardized procedures and practices and receives moderate supervision and guidance.
Leadership
- Has no supervisory responsibilities.
- Manages own workload.
Problem Solving
- Ability to problem solve self-guided.
- Evaluates issues and solutions to provide the best outcome for the client and end-users.
Interpersonal Skills
- Exchanges information and ideas effectively.
Responsibility Statements
- Reviews current processes and identifies trends.
- Reviews work produced for errors.
- Evaluates for performance standards (SLAs) required under contract.
- Compares various sampling techniques and identifies correct samples for auditing.
- Evaluates workflow tools to run reports.
- Coaches Level 1 auditors on sampling techniques and business process knowledge.
- Reconciles transaction processing for data accuracy.
- Interacts with external auditors to include (SOC 1) Service and Organizational Control Report.
- Performs other duties as assigned.
- Complies with all policies and standards.
Required Experience:
IC
Key Skills
- Administrative Skills
- Core Java
- Glass
- Administration Support
- Database Administration
- Import & Export
About Company
COVID-19 presents an unprecedented and challenging situation for all of us. At Conduent, our top priority is to protect our associate base and the communities where we live and work, while continuing to serve and help our clients at a time when they need us most. We’d like to thank ev ... View more
