Tier 2 Technical Support Engineer

Chennai - India

Monthly Salary: Not Disclosed

Posted on: 5 days ago

Vacancies: 1 Vacancy

Job Summary

3 5 years in technical support QA or software operations.
Hands-on experience with AI tools for automation testing or data analysis (e.g. ChatGPT API Zapier Freshdesk AI Assist).
Strong diagnostic skills in web applications (.NET / Azure environment preferred).
Understanding of testing frameworks and bug-tracking systems (GitHub Azure DevOps JIRA).
Comfortable creating and refining AI prompts test automation scripts and structured reports.
Exceptional attention to detail and communication skills.
Availability overlapping Canadian business hours (4 6 hours/day minimum).

3 5 years in technical support QA or software operations. Hands-on experience with AI tools for automation testing or data analysis (e.g. ChatGPT API Zapier Freshdesk AI Assist). Strong diagnostic skills in web applications (.NET / Azure environment preferred). Understanding of testing framework...