Lead Case Manager Personal Injury

Charlotte, VT - USA

Monthly Salary: Not Disclosed

Posted on: 5 days ago

Vacancies: 1 Vacancy

Job Summary

Personal Injury Lead Case Manager/ Paralegal

Location: In Office Charlotte NC Schedule: MonFri 8:30 AM 5:30 PM Full-Time Exempt

Speaks Law Firm is seeking a highly motivated and detail-oriented Personal Injury Lead Case Manager (Paralegal) to join our Charlotte team. Candidates must have at least three (3) years of high-volume North Carolina personal injury pre-litigation experience and a minimum of two (2) years of supervisory experience in a relevant setting. Applicants must meet the minimum requirements to be considered.

No phone calls or recruiter inquiries please.

Client Focused Case Management Responsibilities:

Maintain timely and effective communication with colleagues clients and other professionals
Supervise a team of paralegals and balance clerks
Manage Charlotte office calendar to ensure proper coverage for client meetings and availability during office hours
Successfully manage a case load and support team in achieving case metrics and goals
Manage file count and file rotation within your team
Ensure routine client contact across all case files regarding updates treatment investigations etc.
Complete systematic file review of demand packages prepared by your team
Ensure and maintain updated lien and balance information in assigned files
Request and review client documents including medical records bills and health insurance liens
Understand subrogation and rule 414 payment/adjustments to review liens and balance sheets for accuracy
Provide consistent support coaching and corrective actions to ensure timely resolution of file issues within your team
Complete biweekly 1:1 meetings and annual performance reviews for direct reports
Collaborate with coworkers to improve processes by being solution oriented and operate with a mindset of continuous improvement
Track medical management demand production and case count for all files within your team
Other duties and tasks assigned by the Senior Leadership Team

Qualifications
Required:

Associates degree or higher required
Minimum of three (3) years of experience as a paralegal in a personal injury law firm
Minimum of two (2) years of supervisory experience in a personal injury setting required
Familiarity with Medicare Medicaid and other health insurance portals
Passion for advocating for our clients required
Must be able to work on-site from 8:30am to 5:30pm Mon-Fri
Strong organizational skills and attention to detail
Professional work ethic and attention to detail
Intermediate to advanced computer skills
Ability to effectively communicate and collaborate with clients senior leaders and colleagues

Preferred:

Paralegal certificate and/or bachelors degree
Experience with Needles/Neos software
NC Notary Public

Why Join Speaks Law Firm
At Speaks Law Firm we dont just handle caseswe help people rebuild their lives. Our team is guided by compassion advocacy and excellence.

We offer:

Competitive salary DOE & Qualifications
Comprehensive benefits: medical dental vision 401k employer-paid life insurance
Paid time off and parental leave
A supportive collaborative and growth-oriented culture
Opportunities for professional development and advancement

About Us
Mission: Help victims recover physically financially and emotionally.
Values: Improve Learn Respect Communicate Overcome Exceed Serve and Connect.

Required Experience:

Manager

Personal Injury Lead Case Manager/ ParalegalLocation: In Office Charlotte NC Schedule: MonFri 8:30 AM 5:30 PM Full-Time ExemptSpeaks Law Firm is seeking a highly motivated and detail-oriented Personal Injury Lead Case Manager (Paralegal) to join our Charlotte team. Candidates must have at least t...

Maintain timely and effective communication with colleagues clients and other professionals
Supervise a team of paralegals and balance clerks
Manage Charlotte office calendar to ensure proper coverage for client meetings and availability during office hours
Successfully manage a case load and support team in achieving case metrics and goals
Manage file count and file rotation within your team
Ensure routine client contact across all case files regarding updates treatment investigations etc.
Complete systematic file review of demand packages prepared by your team
Ensure and maintain updated lien and balance information in assigned files
Request and review client documents including medical records bills and health insurance liens
Understand subrogation and rule 414 payment/adjustments to review liens and balance sheets for accuracy
Provide consistent support coaching and corrective actions to ensure timely resolution of file issues within your team
Complete biweekly 1:1 meetings and annual performance reviews for direct reports
Collaborate with coworkers to improve processes by being solution oriented and operate with a mindset of continuous improvement
Track medical management demand production and case count for all files within your team
Other duties and tasks assigned by the Senior Leadership Team