Patient Account Representative
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Job Location:
Bakersfield, CA - USA
Monthly Salary:
Not Disclosed
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
Where Youll Work
Bakersfield Memorial Hospital includes 385 general acute beds 48 licensed critical care beds 13 state-of-the-art surgical suites and a full-service Emergency Department with an Accredited Chest Pain Center and Nationally Certified Stroke addition we offer a beautiful Family Care and Birthing Center the Lauren Small Childrens Center including the areas only Pediatric Intensive Care Unit Family Care Center a Level II NICU the Sarvanand Heart and Brain Center with Kern Countys first Bi-Plane Interventional Suite the Center for Wound Care and Hyperbarics and many more services. Memorial Hospital is a Childrens Miracle Network Hospital and is home to the Bakersfield Ronald McDonald House. Memorial Hospital is a member of Dignity Health and is a trusted community partner serving residents of Bakersfield and Kern County with quality compassionate care since 1956. Click here to learn more about Bakersfield Memorial Hospital.
Job Summary and Responsibilities
The Patient Account Representative is responsible to manage the billing and collections related tasks associated to patient accounts for hospital and clinic facilities. The primary purpose of this position is to perform timely and accurate billing and/or collections to patients insurance carrier; these carriers may include Commercial Managed Care Government and/or Third-Party carriers. This role performs follow-up activities to ensure accounts are processed and paid accurately billed/appealed timely and to ensure other necessary actions are completed to resolve open AR balances including credit balances. May perform other duties as assigned which include; communicating with internal departments insurance payers patients and other healthcare providers training AR projects and participating in training classes and other meetings related to Patient Financial Services in general.
Job Requirements
Minimum Requirements:
- 1 years experience with billing collections and/or Revenue Cycle operations in an acute care or ambulatory setting
- High school graduate or equivalent is required
- Knowledge of Government and/or Non-Government billing and collections regulations
- Knowledge of claim submission claims follow-up appeals process and medical and billing terminology
Special Skills:
- Experience in medical billing and collections in a clinical setting
- Strong understanding of calculations and medical terminology
- Ability to use computer and Windows PC applications which includes strong keyboard and navigation skills
- Knowledge in Microsoft Word Excel and Outlook
- Typing Speed 40 WPM
- Ten Key 8000 key strokes per hour
- Phone and Customer Service Etiquette
- Ability to work within a team environment
- Proficient to multi-task research and troubleshoot billing and or payer issues
- Must be detailed oriented and have excellent analytical skills
- Must have excellent verbal and written skills
Required Experience:
Unclear Seniority
Key Skills
- Business Development
- Sales Experience
- B2B Sales
- Time Management
- Customer Service
- Communication skills
- Cold Calling
- Math
- Retail Sales
- Account Management
- Outside Sales
- Relationship Management
About Company
Dignity Health provides compassionate, high-quality, affordable health care services throughout Arizona, California and Nevada. Schedule an appointment today!
