Employment Type:

Shift:

Description:

Loyola Medicine a member of Trinity Health is a nationally ranked academic quaternary care system based in Chicagos western suburbs. With its main campus at Loyola University Medical Center Loyola Medicine is part of a comprehensive three-hospital system including Loyola University Medical Center Gottlieb Memorial Hospital and MacNeal Hospital.

If youre passionate about education training and supporting exceptional patient care join the Loyola team as anAmbulatory Education Specialistand become Loyola Strong!

Shift

Day shift Full-time
(Occasionally required for an evening shift or weekend for Epic upgrades Together care initiatives etc.)

What youll do:

The Ambulatory Education Specialist is responsible for providing effective training and education to Loyola staff across multiple departments including Ambulatory Services Admitting Patient Financial Services (PFS) and Loyola University Physician Faculty (LUPF). This role serves as a subject matter expert in revenue cycle processes insurance registration and Epic systems while supporting staff development and quality outcomes.

Key responsibilities include:

• Conduct Revenue Cycle Orientation classes covering the full patient accounting lifecycle from account creation through account liquidation with a focus on improving demographic accuracy and revenue cycle outcomes.
• Serve as an expert resource for Loyola staff related to revenue management quality metrics insurance registration and Epic workflows.
• Assist in the development maintenance and continuous improvement of training curricula and course materials designed for adult learners and aligned with revenue cycle quality standards.
• Evaluate course effectiveness and participant feedback making data-driven adjustments to improve training outcomes.
• Coordinate Revenue Cycle onboarding and ongoing training including tracking Epic certifications and Trinity Health Revenue Cycle standards.
• Partner with management teams to support staff development and performance improvement initiatives.
• Facilitate additional training for existing staff including monthly revenue cycle forums and targeted refresher sessions.
• Maintain an online library of Revenue Cycle workflows policies procedures and training tools to ensure consistent access to up-to-date resources.

What we offer:

• Benefits from Day One
• Daily Pay
• Career Development Opportunities
• Tuition Reimbursement
• On-Site Fitness Centers(Gottlieb Memorial Hospital & Loyola University Medical Center)
• Referral Rewards

What youll need for this job:

Education

• Required:Bachelors Degree
• Preferred:Masters Degree
• Preferred fields of study:Education Adult Learning or a related discipline

Experience

• Required:35 years of related professional experience
• Preferred:610 years of related professional experience
• Strong Epic background strongly preferred
• Experience teaching in a classroom setting and delivering virtual/remote training sessions

Skills & Qualifications

• Strong knowledge of revenue cycle operations and patient accounting workflows
• Ability to translate complex processes into clear effective training content
• Excellent communication facilitation and presentation skills
• Proven ability to support adult learners and drive quality improvement through education
• Strong organizational skills with attention to detail and compliance standards

Compensation:

Pay Range: $28.18 - $43.67 per hour

Actual compensation will fall within the range but may vary based on factors such as experience qualifications education location licensure certification requirements and comparisons to colleagues in similar roles.

Trinity Health Benefits Summary

Our Commitment

Rooted in our Mission and Core Values we honor the dignity of every person and recognize the unique perspectives experiences and talents each colleague brings. By finding common ground and embracing our differences we grow stronger together and deliver more compassionate person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability veteran status or any other status protected by federal state or local law.