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Regular or Temporary:

Language Fluency: English (Required)

Work Shift:

Please review the following job description:

Essential Duties and Responsibilities:

Following is a summary of the essential functions for this job. Other duties may be performed both major and minor which are not mentioned below. Specific activities may change from time to time.

• Oversee and guide testing teams in requirement and design reviews.

• Oversee and guide the creation and execution of test scenarios and test cases.

• Manage the tracking and monitoring of defects.

• Report testing status via test summary and defect reporting.

• Support a large portfolio of applications that will support a specific line of business channel or other business functions.

• Serve as Subject matter expert (SME) for application software quality.

• Manage and lead cross-functional collaboration with other LOBs and other Tech partners to ensure software quality.

• Participate in testing implementation maintenance and escalated support of Truists most complex solutions.

• Some development includes but is not limited to customized coding software integration analysis configuring solutions or use tools pertinent to the area project or system to configure or generate a solution.

• Automation Strategy & Implementation

  • Design develop and maintain robust automated test frameworks for functional regression and performance testing.

  • Identify opportunities to replace manual testing with automation to improve efficiency and coverage.

  • Integrate automated tests into CI/CD pipelines to ensure continuous quality validation.

• End-to-End Testing Leadership

  • Lead planning and execution of end-to-end testing across multiple systems and platforms.

  • Collaborate with cross-functional teams to validate complex workflows and ensure seamless integration between applications.

  • Define test data strategies and environments required for comprehensive system-level testing.

• Quality Governance & Standards

  • Establish and enforce best practices for test automation coding standards and documentation.

  • Drive adoption of modern QA tools and frameworks (e.g. Selenium Cypress Playwright API testing tools).

  • Monitor and report on test coverage defect trends and automation ROI to stakeholders.

• Team Leadership & Mentorship

  • Mentor junior QA engineers on automation techniques scripting and test design.

  • Coordinate testing activities across scrum teams ensuring timely delivery of quality outcomes.

  • Act as a point of escalation for complex testing challenges and provide guidance on resolution.

• Performance & Scalability Testing

  • Develop automated performance and load testing scripts to validate system scalability when necessary.

  • Analyze results and work with engineering teams to optimize application performance.

• Risk-Based Testing & Compliance

  • Implement risk-based testing approaches to prioritize critical business workflows.

  • Ensure testing processes comply with regulatory and security standards relevant to the organization.

• Continuous Improvement

  • Evaluate emerging QA tools and technologies to enhance automation capabilities.

  • Drive initiatives for process optimization and improved test efficiency.

Required Qualifications:

The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Bachelors degree in Computer Science or related field or equivalent education and related training

• Fifteen years of experience in testing and quality assurance processes including three years experience leading testing initiatives

• Expert knowledge of test management tools such as HP Application Lifecycle Management or Quality Center

• Good verbal and written communication skills

• Ability to work independently or as a member of a team

• Thorough understanding of business functional and technical aspects for applications assigned portfolio

• Thorough understanding of application landscape (e.g. application architecture physical and logical deployment interfaces dependencies) for applications in assigned portfolio.

Preferred Qualifications:

• International Software Testing Qualifications Board (ISTQB) Foundations Certification

• American Society for Quality Certified Quality Improvement Associate

• Six Sigma/Lean Six Sigma

General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits though eligibility for specific benefits may be determined by the division of Truist offering the offers medical dental vision life insurance disability accidental death and dismemberment tax-preferred savings accounts and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment along with 10 sick days (also prorated) and paid holidays. For more details on Truists generous benefit plans please visit our Benefits site. Depending on the position and division this job may also be eligible for Truists defined benefit pension plan restricted stock units and/or a deferred compensation plan. As you advance through the hiring process you will also learn more about the specific benefits available for any non-temporary position for which you apply based on full-time or part-time status position and division of work.

Truist is an Equal Opportunity Employer that does not discriminate on the basis of race gender color religion citizenship or national origin age sexual orientation gender identity disability veteran status or other classification protected by law. Truist is a Drug Free Workplace.

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