Industry/Sector
Not ApplicableSpecialism
Managed ServicesManagement Level
Senior AssociateJob Description & Summary
At PwC our people in finance consulting specialise in providing consulting services related to financial management and strategy. These individuals analyse client needs develop financial solutions and offer guidance and support to help clients optimise their financial performance improve decision-making and achieve their financial goals.Focused on relationships you are building meaningful client connections and learning how to manage and inspire others. Navigating increasingly complex situations you are growing your personal brand deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients and to deliver quality. Embracing increased ambiguity you are comfortable when the path forward isnt clear you ask questions and you use these moments as opportunities to grow.
Examples of the skills knowledge and experiences you need to lead and deliver value at this level include but are not limited to:
Process: RTR
Job Title: GL Accounting Billing/Collections
Level: Senior Associate
Position: 1
Role summary:
GL Accounting Billing/Collectionsrole will support billing processes including invoice generation and manual billing adjustments manage collection activities such as accounts receivable aging tracking and escalation handle cash payment applications and assist with other month-end close tasks like reconciling the billing engine with the ledger.
Key responsibilities:
Perform manual billing calculations to handle adjustments credits refunds and exception cases not automated by billing systems.
Generate accurate and timely invoices ensuring compliance with pricing agreements contracts and billing cycles.
Manage and prioritize billing query queues received via Slack JIRA and AR mailbox providing clear communication and timely resolutions.
Collaborate with internal teams and customers to resolve billing disputes discrepancies and invoice-related escalations effectively.
Monitor accounts receivable aging drive collections activities including follow-ups and escalation and reduce outstanding balances.
Process cash applications by accurately matching payments to open invoices and resolving payment discrepancies.
Conduct month-end billing reconciliation activities including matching billing engine data to the general ledger to ensure accuracy.
Prepare and maintain reports on billing operations revenue recognition collections status and aging analysis to inform management decisions.
Assist in identifying process improvement opportunities to automate billing collections and cash application workflows.
Support compliance with accounting policies internal controls and audit requirements related to revenue and receivables.
Provide support for system upgrades testing new billing features and collaborating with IT or Finance Analytics teams as needed.
Communicate proactively with cross-functional teams such as Finance Customer Success and Legal to align billing and collections strategies.
Maintain up-to-date documentation on billing procedures dispute management and cash application workflows.
Required qualifications:
Bachelors degree in Finance Accounting Business Administration or a related field.
3-5 years of professional experience in billing accounts receivable revenue operations or accounting.
Proficiency with Excel and Google Sheets including advanced functions pivot tables and data analysis.
Experience writing and executing SQL queries or similar data extraction/reporting tools to analyze billing and payment data.
Strong knowledge of billing processes invoice generation cash application collections and dispute resolution.
Familiarity with managing billing queries through communication platforms such as Slack JIRA or email.
Ability to reconcile billing data with general ledger entries accurately.
Excellent communication and collaboration skills with experience working cross-functionally.
Preferred Qualifications:
Experience with billing or financial systems such as Oracle SAP NetSuite Zuora or similar ERP/billing platforms.
Knowledge of accounts receivable aging collections strategies and dispute resolution best practices.
Familiarity with data visualization or analytics tools (Tableau Power BI Looker) to support revenue and billing analytics.
Experience with automation or workflow tools that improve billing collections or cash application efficiency.
Understanding of key accounting principles related to revenue recognition and month-end close processes.
Detail-oriented with strong organizational skills and ability to manage multiple priorities in a fast-paced environment.
Proactive problem-solving skills and a continuousimprovementmindset.
Tools:
Microsoft Excel (advanced features pivot tables)
Google Sheets
SQL databases and querying tools (e.g. MySQL PostgreSQL or built-in SQL editors in BI tools)
Billing and ERP systems (e.g. Oracle SAP NetSuite Zuora)
Workflow and issue tracking platforms (Slack JIRA email systems)
Data visualization and analytics tools (Tableau Power BI Looker)
Financial reconciliation tools or modules within ERP systems
Automation tools or scripting languages for workflow optimization (e.g. Python VBA)
Communication and documentation tools (Confluence Google Docs Microsoft Teams
Travel Requirements
Not SpecifiedJob Posting End Date
Required Experience:
Senior IC
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