Cash Team Leader
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Job Location:
Cape Town - South Africa
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
To oversee all cash matters (e.g. Cash Consultant I and/or ATMs) for a Point/s of Representation (POR/s) within client experience product and laid down requirements.
Qualifications :
- NQF Level 5 in Banking Finance Business Management or a related field.
Experience
- A minimum of 34 years branch banking experience is required with solid knowledge of the banks laid-down policies and procedures relating to: teller and frontline operations bulk cash handling and ATM operations
- Proven experience in supervising or leading a team within a cash-handling or teller environment is essential.
- Demonstrated ability to manage day-to-day team performance including coaching people development performance management and workforce planning.
- A working understanding of compliance audit and risk frameworks relevant to cash operations within a regulated financial services environment will be advantageous.
- Ability to motivate and guide a team to deliver excellent client experience while adhering to operational standards and mitigating risk.
Additional Information :
Behavioural Competencies:
- Adopting Practical Approaches
- Articulating Information
- Following Procedures
- Making Decisions
- Producing Output
- Providing Insights
- Upholding Standards
Technical Competencies:
- Application & Submission Verification (Consumer Banking)
- Banking Process & Procedures
- Client Retention
- Customer Acceptance & Review (Consumer Banking)
- Customer Understanding ( Consumer Banking)
- Heart of Customer Experience
- Processing
- Product Knowledge (Consumer Banking)
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Hyperion
- Acquisition
- Asset
- ABAP
- Basic
- Activex
About Company
Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients ... View more
