Referrals and Admissions Coordinator
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Job Location:
Yearly Salary:
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
Referrals and Admissions Coordinator
Location/Schedule: Hybrid role with remote work and regular on-site requirements at the Crossnore NC campus. Must live within one hour driving distanceof Crossnore NC work hours 8:30 am to 5:00 pm with flexibility for after hours and weekend scheduling. Participation in on-call rotation for referrals line.
Your Impact:Crossnore Communities for Children is seeking a Referrals and Admissions Coordinator to join our centralized referrals and admissions team. This role is responsible for timely intake screening and coordination of admissions. You will serve as a critical first point of connection helping children and families access the right care quickly and compassionately by guiding them through the referrals and admissions process.
Hiring Range:$43500 to $50000 annually
- Compensation is based on experience and qualifications. Candidates who meet only the minimum requirements can expect to start at the beginning of the range while those with additional and relevant experience and/or advanced skills may be considered for higher starting pay within the range.
Benefits:
- Defined Contribution Benefits Plan including options for:
- Health/Dental/Vision Insurance- $0 copay for mental health visits with our health insurance
- Life Short-Term Disability and Long-Term Disability plans
- Critical Illness and Accident coverage options
- Flexible Spending Plan
- 401k with employer match (up to 6%)
- Paid Parental Leave - Based on Tenure
- Ongoing Training
- 20 Days PTO 11 Paid Holidays
Education/Experience:
- Qualified Professional qualification strongly preferred which are:
- Masters degree in a human services or related field from an accredited college or university and a minimum of one year supervised clinical experience working with children and families; or
- Bachelors degree in a human services field and two years experience with the current population; or
- Bachelors degree in a non-human services field and four years experience with the current population
- Minimum of two years of professionally supervised experience working with children and families.
- An equivalent combination of education and experience may be considered.
Skills and Competencies:
- Knowledge of child welfare and mental health systems
- Experience with referrals intake or admissions processes
- Strong customer service and communication skills
- Ability to triage needs and exercise sound judgment
- Ability to work effectively in crisis situations
- Attention to detail and strong organizational skills
- Ability to manage multiple tasks and meet deadlines
- Proficiency with Microsoft Office and Google Workspace
- Experience with Electronic Health Records (EHR) preferred
- Ability to work with diverse populations and multidisciplinary teams
Key Responsibilities:
- Receive screen and triage referrals by phone and email
- Collect and review required clinical legal and funding documentation
- Communicate placement decisions and next steps to families and referral sources
- Coordinate admissions and intake with clinical medical and program teams
- Enter and maintain accurate records in the electronic health record and tracking systems
- Verify insurance eligibility and funding sources (Medicaid LME/MCOs etc.)
- Participate in after-hours and weekend on-call rotation for referrals
- Collaborate with internal staff and external partners to support continuity of care
Note: This job ad is a summary of the position and its requirements. For a full list of responsibilities and qualifications please refer to the detailed job description which can be sent to you upon request.
Required Experience:
IC
Key Skills
- Culinary Experience
- Sales Experience
- Time Management
- Marketing
- Public Relations
- Customer Service
- Computer Skills
- Microsoft Outlook
- Basecamp
- Salesforce
- Inside Sales
- Recruiting
About Company
Crossnore Communities for Children is a non-profit child welfare agency serving children across North Carolina.
