Customer Support Quality Assurance Manager
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Job Location:
San Jose, CA - USA
Monthly Salary:
$ 130000 - 150000
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
We begin with dreams. Dreams drive our motivation. Dreams are our future. The worlds dreams peoples dreams our dreams. Our passion creates ideas that make dreams come alive. Technology and products that were only dreams become reality.
All for dreams. Dreams challenge and the Nidec-Group will continue to meet the challenge. For the worlds and peoples tomorrows; the worlds first the worlds best technologies and products; we will continue our part in creating a better society.
Job Summary
.Nidec is the worlds No.1 comprehensive motor manufacturer handling everything that spins and moves miniature to gigantic. Nidec is a global enterprise comprised of over 300 subsidiaries/affiliates. We are a leading manufacturer of commercial motors industrial motors appliance motors and controls. Nidec motors can be found in products that range from cell phones computers and home appliances to industrial and mining equipment and everything in between. Our product line features a full line of high efficiency motors for industrial applications in water treatment mining oil and gas and power generation and for commercial applications such as pool and spa condensers cooling towers and large refrigeration units.From keeping us comfortable in our homes to pumping clean water to making our cars more safe electric motors are an indispensable part of our daily lives. At Nidec our employees are on the forefront of developing new motor technologies. As we move deeper into the age of robotics the impact of motors will only increase.
With over 140000 employees stationed worldwide Nidec continues to be a unique organization and each location maintains its individual personality.
Job Description
Ensures that products meet certain thresholds of acceptability. Plan direct or coordinate quality assurance programs and help formulate quality control policies.
Achieves quality assurance operational objectives by contributing information and analysis to strategic plans and reviews; preparing and completing action plans; helping headquarters implement production productivity quality and customer-service standards; identifying and resolving problems; completing audits; determining system improvements; implementing change.
Meets quality assurance financial objectives by estimating requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
Develops quality assurance plans by conducting hazard analyses; identifying critical control points and preventive measures; establishing critical limits monitoring procedures corrective actions and verification procedures; monitoring inventories.
Validates quality processes by establishing product specifications and quality attributes; measuring production; documenting evidence; determining operational and performance qualification; writing and updating quality assurance procedures.
Maintains and improves product quality by completing product company system compliance and surveillance audits; investigating customer complaints; collaborating with other members of management to develop new product and engineering designs and manufacturing and training methods.
Prepares quality documentation and reports by collecting analyzing and summarizing information and trends including failed processes stability studies recalls corrective actions and re-validations.
Knowledge Skills & Abilities
BS/BA in mechanical engineering or electrical engineering or relevant field
5 years of experience in Mechanical Thermal or Electrical Engineering
Excellent organizational communication and leadership skills with results driven approach
$00
Additional Job Details
Management M2Organizational Impact Works to achieve operational functional and/or business targets within team with direct impact on departmental or job family resultsDelivers operational results that have impact on the immediate or short-term results (e.g. less than 1 year) for the department and/or job family groupPlans and establishes goals and objectives for a team typically comprising of intermediate-level professionals and entry level professionalsCommunication & InfluenceCommunicates with parties within and occasionally outside of own department or job family which may include external clients or partners depending upon the job areaRequires ability to influence others outside of own job area on policies practices and proceduresInnovation & ComplexityResponsible for making moderate improvements of processes systems or products to enhance performance of the job areaProblems are difficult and moderately complex and typically impact multiple departments or job familyProblems are typically solved through drawing from prior experience and analysis of issuesLeadership & Talent ManagementManages a team typically comprising of intermediate-level professionals and entry level professionalsLeads directs and reviews the work of team members in order to accomplish operational plans and resultsTypically has hiring firing promotion and reward authority within own area in accordance with manager review and approvalKnowledge & ExperienceRequires practical knowledge in leading and managing the execution of processes projects and tactics within one job areaTypically has advanced knowledge and skills within a specific technical or professional discipline with understanding of the impact of work on other areas of the organizationTypically has a bachelors degree or equivalent professional certification and 5 years of prior relevant experienceEqual Employment Opportunity and Affirmative Action at Nidec
Nidec is an Equal Employment Opportunity (EEO) and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants receive consideration for employment without regard to their age gender gender identity sexual orientation race color genetic information religious creed national origin physical or mental disability protected veteran status or any other characteristic protected by law. For more information regarding your (EEO) rights as an applicant please visit the following website: Shift Schedule
No Soliciting
Nidec will not accept unsolicited resumes from individual recruiters or third party recruiting agencies in response to Nidec job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers. Pre-approval from the Nidec Talent Acquisition team is required before any external candidate can be submitted and such candidate must be submitted to the Nidec Talent Acquisition team.
Required Experience:
Manager
Key Skills
- Quality Assurance
- FDA Regulations
- Food Industry
- Food Safety Experience
- ISO 9001
- Quality Systems
- Food Processing
- Quality Control
- Quality Management
- QA/QC
- Selenium
- HACCP
About Company
Explore Nidec Power’s advanced motion and energy solutions—delivering high-performance motors, drives, and integrated systems for industrial, commercial, and energy applications worldwide.
