Cash Management Implementation Specialist (SMBCADJP)

Amicis Global

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profile Job Location:

New York City, NY - USA

profile Monthly Salary: Not Disclosed
Posted on: 12 hours ago
Vacancies: 1 Vacancy

Job Summary

Job Title: Technology Support(Cash Management service and Treasury Management)
Job Location: New York NY 10172
Job Duration: 12 months Extension
Hybrid working: Recommend working in the office twice a week.

Role Description:
  • Obtain ownership for implementation of Cash Management service and Treasury Management service to Japanese/Non-Japanese corporate client such as Domestic/Global Cash Pooling Domestic/Global Host to Host Service SWIFT Service and so on.
  • Manage implementation process after client agree to introduce our service
  • Maintain existing client (e.g. reply inquiry support client to update/modify/terminate service)
  • Supervise and support junior member of the same team to support team leader
  • Participate ad-hoc project relating operational efficiency documentation digitalization

Role Objectives:
  • Build strong relationship with clients as well as internal stakeholders/related parties to identify client needs and to complete implementation of our products/services swiftly and appropriately.
  • Proactively follow-up on pending deals keep track of each deal provide status updates to sales manager & relationship manager update handling sheet and report the progress weekly & monthly to all relevant teams.
  • Participate in client meetings as necessary to present the solution and demonstrate products/services.
  • Work closely between all areas within the bank and communication with clients during the implementation stage to ensure satisfactory experience for clients.
  • Handle customer inquiry correctly and swiftly
  • Communicate frequently with product management team to be aware of any product updates/enhancements.
  • Participate ad-hoc project and create new operation flow create manual update agreement etc.
  • Support junior member share knowledge supervise their action and take care of complicated request together.
  • Attend training sessions seminars and conferences to continue to learn new products & services competitor landscapes and more.
Qualifications and Skills:
  • BA/BS or equivalent experience
  • 5 years of client facing role at a major financial institution.
  • Strong knowledge and actual working experience of Corporate Cash Management / Treasury services system/product implementation
  • Strong team player
  • Excellent communication skills both verbal and writing in English (Additionally Japanese is preferred)
  • Ability to work under pressure and meet time critical deadlines.
  • Ability to prioritize tasks and manage the time effectively.
  • Proficient skills on MS Excel & PowerPoint
  • Hybrid working: Recommend working in the office twice a week.
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Job Title: Technology Support(Cash Management service and Treasury Management) Job Location: New York NY 10172 Job Duration: 12 months Extension Hybrid working: Recommend working in the office twice a week. Role Description: Obtain ownership for implementation of Cash Management service and T...
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