SMG Pharmacy Navigator
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Job Location:
Chesapeake, VA - USA
Monthly Salary:
Not Disclosed
Posted on:
9 days ago
Vacancies:
1 Vacancy
Job Summary
City/State
Chesapeake VAWork Shift
Multiple shifts availableOverview:
Sentara is hiring a Pharmacy Navigator to support our Medical Groups and Specialty Pharmacy
Location: Hybrid*
Status: Full Time (40 hrs/wk)
Hours: 7:30am-4pm / 8am-4:30pm
* Training will be on site in Chesapeake VA. Position will require regular travel to Local Sentara Medical Groups in Hampton Roads VA.
The Pharmacy Navigator guides specialty pharmacy patients through every step of their medication journey. They coordinate refills and deliveries monitor adherence and help resolve insurance or financial challenges. Working closely with pharmacists prescribers and clinic staff they address patient concerns quickly and efficiently. By coordinating across the care team they ensure patients receive seamless personalized support throughout their treatment.
Deliver exceptional personalized care to specialty pharmacy patients providing a full suite of medication management services.
Collaborate seamlessly with clinic and ambulatory care teams supporting patients both in-person and over the phone.
Educate prospective and current patients on the benefits of the preferred specialty pharmacy and its impact on care outcomes.
Support outpatient retail and specialty prescription needs including managing refills and ensuring medication adherence.
Monitor patients medication regimens through outbound check-ins and coordinatetimelyrefills.
Identifymedications requiring special handling or storage such as hazardous or refrigerated drugs.
Respond to resolve and triage inbound patient and provider inquiries.
Address insurance-related issues including prior authorizations (PAs) andassistpatients with financialassistanceprograms.
Maintainaccurateand up-to-date documentation in all required systems and tracking mechanisms.
Manage and organize patient and operational data using relevant database applications.
Apply insights from patient interactions and operational observations to improve workflow productivity and quality of service.
Education
High School Diploma or Equivalent (Required)
Certification/Licensure
Virginia Pharmacy Tech License (Required)
CPhT License (Received through the NHA or PTCB) (Required)
Experience
3 Years of Pharmacy Experience (Required)
Keywords: Pharmacy Tech PTCB NHA Medication Pharmacy Specialty Pharmacy Pharmacy Technician
Legal Resources Plan
Colleagues have the opportunity to earn an annual discretionary bonus ifestablished system and employee eligibility criteria is met.
Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30000-member workforce. Diversity inclusion and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.
In support of our mission to improve health every day this is a tobacco-free environment.
For positions that are available as remote work Sentara Health employs associates in the following states:
Alabama Delaware Florida Georgia Idaho Indiana Kansas Louisiana Maine Maryland Minnesota Nebraska Nevada New Hampshire North Carolina North Dakota Ohio Oklahoma Pennsylvania South Carolina South Dakota Tennessee Texas Utah Virginia Washington West Virginia Wisconsin and Wyoming.
Key Skills
- IT Experience
- LTC Pharmacy
- Hospital Experience
- Pharmacy Software
- Infusion Experience
- Management Experience
- Pharmacy Residency
- Training & Development
- Pharmacy Technician Experience
- Supervising Experience
- Clinical Pharmacy Experience
- Compounding Medications
About Company
Sentara Health, is an integrated, not-for-profit health care delivery system in Virginia and North Carolina. Sentara improves health everyday.
