EMEA Benefits Operations Senior Associate
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Job Location:
Monthly Salary:
Posted on:
7 days ago
Vacancies:
1 Vacancy
Job Summary
Description
As a HR Employee Servicing Manager II in Insert team name or Sub-LOB you lead a team that delivers a best in class simplified and personalized experience to current and former employees in support of their HR needs. You also have functional and/or location delivering against these responsibilities you adhere to company policy and guidelines in support of our mission to make dreams possible for everyone everywhere every day.
Job responsibilities
Shape your career and play a pivotal role in delivering Human Resources solutions that make a difference. Oversee impactful change readiness to support global recruiting operations.
As a HR Employee Servicing Manager II in Insert team name or Sub-LOB you lead a team that delivers a best in class simplified and personalized experience to current and former employees in support of their HR needs. You also have functional and/or location delivering against these responsibilities you adhere to company policy and guidelines in support of our mission to make dreams possible for everyone everywhere every day.
Job responsibilities
- Manages team performance leads by example and provides guidance on procedures and best practices by using performance management resources to proactively monitor coach and develop employees through recognizing strong performers and managing those not meeting performance standards
- Ensures teams adherence to operating policies procedures legal and compliance regulations while independently resolving escalations
- Acts as a key stakeholder in making informed business decisions using your judgement skill set experience and subject matter expertise in combination with documented policies and procedures relationships with critical partners expanded empowerments and increased authority levels to enhance the performance of the department
- Executes on business initiatives by developing delivering and maintaining open communication with employees peers leadership team executives and other lines of business
- Identifies and owns end-to-end process improvement opportunities which may include recommending solutions supporting training development managing process/policy changes and partnering with change management leadership team as necessary
- Leads a key function that delivers service to a key customer base a sensitive process area and/or lead location efforts for co-located HR Service teams
Required qualifications capabilities and skills
- 3 years of experience in HR service or Product roles or equivalent experience
- 1 years of experience of both strategic and tactical planning for one or more business processes and/or location based responsibilities
- Demonstrated analytical ability with a track record of strong attention to detail and a high level of accuracy
- Demonstrated ability to give feedback coach others and follow outlined Performance Coaching process to improve performance
- Proven ability to multi-task in a fast-paced environment quickly adapt to change and meet deadlines
Preferred qualifications capabilities and skills
- 2 years of experience leading teams preferred
- Experience and proficiency with Microsoft Office suite and/or HR Systems
Required Experience:
Senior IC
Key Skills
- Business
- Information Management
- Accounting
- Corporate Risk Management
- Faculty
- Jms
About Company
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans ov ... View more
