Server Assistant
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Job Location:
Miami Beach, FL - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
JOB OVERVIEW
Under the general guidance of the Outlet General Manager the Server Assistant is responsible for supporting Head Servers and Servers by keeping the dining area clean stocked and running smoothly so guests .
YOUR KEY RESPONSIBILITIES
- Clear and reset tables by removing used plates glassware and utensils then wiping and resetting with clean tableware and condiments.
- Run food and beverages from the kitchen or bar to guests tables ensuring items go to the correct guests.
- Refill water and other non-alcoholic beverages and assist with bread or complimentary items as directed by the server.
- Guest support
- Greet guests warmly when appropriate and respond to simple requests such as extra napkins cutlery or condiments.
- Alert the server or a supervisor promptly if guests express complaints or special and cleanliness duties
- Keep server stations stocked with plates glassware cutlery napkins and other service items to support fast efficient service.
- Assist with general cleaning tasks such as polishing glassware and silverware removing trash and following opening/closing side work checklists.
Skills and requirements
- Ability to work in a fast-paced environment carry multiple items and stay organized during busy service.
- Good communication and teamwork skills with a professional guest-focused attitude
- Monitor guest satisfaction respond to requests and handle basic complaints or issues professionally.
- Maintain cleanliness and organization of service areas including clearing dishes wiping/disinfecting tables.
- Set up restock and break down service stations including napkins menus condiments and service supplies.
- Strong customer service and communication skills with a friendly and professional demeanor.
- Ability to multitask in a fast-paced outdoor environment and work well in a team.
- Physically able to carry trays walk on sand and wet surfaces and lift around 2025 lbs as needed.
- Requires flexible availability including weekends holidays and peak seasons or resort high periods.
- We recognize we are in the hospitality industry and that may require us to provide lateral service.
We will on occasion call for each individual on the team to perform various related tasks as needed in the spirit of providing exceptional guest service.
Additional Information :
All your information will be kept confidential according to EEO guidelines.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Disaster Recovery
- Information Management
- Network Administration
- Active Directory
- VMware
- Citrix
- Microsoft Windows Server
- Windows
- Microsoft Exchange
- SAN
- Database Administration
- Dns
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
