Technology Support Specialist I Multiple Locations

This is a contract Opportunity
Specific site availability and start dates will vary by location.

Were seeking an On-Site Technology Support Specialist I to support daily IT operations and ensure employees can rely on their this role youll provide hands-on support for devices audio-visual tools and workplace systems while delivering excellent customer service across your assigned location. This is an evergreen multi-location opportunity where openings may arise at different times based on business needs.

• Provide daily troubleshooting support for PCs Macs software applications AV tools and network connectivity.

• Manage ServiceNow tickets by prioritizing requests meeting SLAs and ensuring timely resolution.

• Perform IT asset management including shipping receiving tracking and lifecycle management.

• Support meetings and events with AV setup on-site assistance and occasional off-site coverage.

• Deliver VIP/white-glove support and remote-hands assistance as needed.

• Document issues and solutions to support continuous improvement.

• Experience supporting Windows macOS and Microsoft applications including Outlook Teams OneDrive and Office 365.

• Ability to troubleshoot AV systems including Surface Hubs Crestron and Microsoft Teams Rooms.

• Strong customer service communication and time-management skills.

• Ability to multitask in a fast-paced on-site support environment.

• Experience providing hands-on technical support with enterprise hardware and software tools.

• Opportunity to support enterprise-level IT environments.

• Exposure to a wide range of AV collaboration and network support technologies.

• Contract flexibility with growth potential.

• Build in-demand technical and customer-facing IT support skills.

• May support tools such as Condeco Barco ClickShare Polycom Cisco and digital display equipment.

• Occasional travel to other sites may be required.

• Some after-hours support may be needed based on business needs.

• Strong opportunity for technical skill growth and long-term career development.

• Alabama: Birmingham

• Arizona: Phoenix Tucson

• Arkansas: Rogers

• California: Irvine San Diego San Francisco San Jose Palo Alto Sacramento

• Colorado: Denver

• Connecticut: Hartford Stamford

• Florida: Miami Tampa Orlando Boca Raton

• Hawaii: Honolulu

• Indiana: Indianapolis

• Louisiana: New Orleans

• Michigan: Detroit

• Minnesota: Minneapolis

Pay Range: $30$33 per hour

YUPRO Placement is the nations leading skills-first placement firm placing and promoting historically overlooked talent into permanent hire apprenticeship and contract job assignments. We represent clients who support skills-first inclusive hiring practices. YUPRO Placement is an equal opportunity employer.

Remote Work :

No

Employment Type :

Contract