Branch Member Service Representative
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Job Summary
Manpower has partnered up with a local Credit Union. This is a great opportunity for someone looking to grow. This will be a temp to hire position after 480 hours. Training will be provided for the right person. Must have own transportation and must be able to clear a 7-year background check. If interested please submit resume to for consideration or call the office. for more information.
Dayshift
Monday - Friday
Pay DOE $17.46- $22.67
Position Summary
You will be responsible for developing expanding and maintaining the credit unions relationship with members by gaining an understanding of their financial needs cross-selling products and services that address those needs and providing a high-quality service experience. Position Duties and Responsibilities To succeed in this position you must be able to satisfactorily perform common occurrences of each of the following under direct supervision from your manager:
Actively engage members and establish a high-quality service environment by having a courteous and helpful attitude.
Educate and cross-sell members on the credit unions product and service offerings that can help them meet and exceed their financial needs.
Promptly process member transaction requests on all applicable credit union products and services.
Collaborate seamlessly with colleagues across departments and branches to deliver optimal and efficient service to our members. Uphold a standard of professionalism actively fostering positive relationships internally and externally.
Develop and maintain a comprehensive understanding of the credit unions products and services ensuring compliance with applicable Federal and State laws Credit Union banking regulations and OE Federal Credit Unions policies and procedures and current promotions.
Perform other related duties as assigned. Position Qualifications and Skill Requirements
High School Diploma/ GED required.
Excellent interpersonal verbal and written communication skills required.
Proficiency with Microsoft Office products proficiency in Microsoft Excel is a plus
Bilingual in English and Spanish preferred. Physical Requirements
Physical activities include a combination of constant sitting and hand motion and occasional standing and walking. These activities are not necessarily performed to the same degree and combination every day.
Must be able to repetitively use a telephone and a computer mouse and keyboard.
Must be able to occasionally lift carry push or pull up to 15 lbs.Business Casual
Required Experience:
Unclear Seniority
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