Customer Service Representative

Seymour, WI - USA

Monthly Salary: Not Disclosed

Posted on: 3 hours ago

Vacancies: 1 Vacancy

Job Summary

The Royal Group Seymour a subsidiary of Schwarz Partners currently has an exciting opportunity available for a Customer Service Representative in Seymour IN. As a Customer Service Representative you will be responsible for processing all incoming customer orders and maintaining customer information. You will also serve as liaison between production and sales representatives regarding customer The Royal Group we are committed to our employees. We strive to foster a culture built on growth values and teamwork. Your hard work and dedication pays off. At TRG we pride ourselves on leading our industry in both employee and customer experience. Our culture and values are the core of our continued success. We strive to always exceed expectations and continuously improve to meet all commitments. We strive to grow our business with the same integrity and ingenuity we use to deliver our products with sustainability and sales lift for our clients. We continually seek the best people combined with the most innovative software machinery and technology the industry has to Royal Groups mission is to provide value-added solutions to the most demanding requires the following skills and abilities:Excellent written and verbal communication skillsComputer competence and working knowledge of equipmentAbility to work independentlyHigh school diploma or equivalentPreferred that employees have prior work experience in the corrugated industry or other 2-4 years work experienceStrong organizational and time management skillsAbility to multitaskAn energetic motivated and dependable worker that is dedicated to the job and teamThe ability to function as a mature professional individual who interacts positively with willingness to function effectively in a team environment and tackle any task required for the success of the a Customer Service Representative you will:Process customer orders that are received directly from customers or sales representative and confirm within 24 orders timely for purchase of materials and supplies to be used in production (labels foam pallets etc.)Write reports correspondence and emails clearly and effectivelyQuote re-run quantities for existing items and get updated pricing from vendors on items that are outsourcedTrack warehouse items to ensure availability and that agreed upon min/max levels are followed; maintain updated inventory lists for given customersMaintain customer files; ensure CAD spec and artwork are current and in item jacketAssist sales personnel as appropriate and assist in generating supplemental salesLook for opportunities to cross train and learn other functions of the businessDocument customer complaints and follow up with appropriate personnel; issue credit for returned product; send out customer satisfaction surveys each monthUpdates job knowledge by participating in education opportunitiesAdditional duties as assignedAs an industry leader TRG offers:52 weeks per year of job stability and opportunities for growth and career development!Exceptional pay and great affordable benefits (including life medical dental vision 401(k) with company match and more!)Paid holidays and vacation time!Unlimited opportunities for growth training and career advancement!A respectful empowering team-oriented and employee-friendly environment!TRG truly values our employees as our greatest asset and we strive to support both you and your family at work and in you would like to be part of a forward-thinking team with a family feel culture of excellence and customer-focused reliability we want you to be a part of our team!Qualified candidates can submit their resumes to All job offers are contingent upon a pre-employment drug test and background check. TRG is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Required Experience:

Unclear Seniority

Required Experience:

Unclear Seniority