Subaru Service Manager
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Job Location:
Albany, GA - USA
Monthly Salary:
Not Disclosed
Posted on:
4 days ago
Vacancies:
1 Vacancy
Job Summary
Profile Subaru is a proud Subaru retailer committed to providing an exceptional ownership experience for our customers. Our dealership fosters a team-first environment built on trust transparency and excellence. We are looking for a dedicated and experienced Service Manager to lead our service department and ensure every customer leaves our store completely satisfied with their Subaru experience.
The Subaru Service Manager oversees all service department operations with a focus on maximizing customer satisfaction employee engagement and dealership profitability. The ideal candidate will have a strong background in automotive service management exceptional leadership skills and a passion for the Subaru brand.
Key Responsibilities:
- Manage daily operations of the service department ensuring efficiency productivity and quality workmanship.
- Lead coach hire fire and develop service advisors technicians and support staff to meet performance goals.
- Maintain CSI (Customer Satisfaction Index) targets and ensure a best-in-class service experience.
- Collaborate with Parts and Sales departments to improve workflow and communication.
- Monitor financial performance including labor sales gross profit and expense control.
- Implement and maintain Subaru factory processes programs and compliance requirements.
- Handle customer concerns promptly and professionally reinforcing Subarus commitment to customer care.
- Manage warranty claims and ensure accurate timely submission and reconciliation.
- Uphold a safe clean and organized service environment that reflects our brand values.
Qualifications:
- Minimum 35 years of experience in automotive service management (Subaru experience preferred).
- Proven leadership and team management skills.
- In-depth understanding of automotive service operations metrics and profitability.
- Strong communication and problem-solving abilities.
- Proficiency with dealership management system Automate.
- Current drivers license and a clean driving record required.
What We Offer:
- Competitive salary plus performance-based bonuses
- Health dental and vision insurance
- 401(k) retirement plan with employer match
- Paid time off and holidays
- Factory training and career development opportunities
- A supportive and team-oriented work environment
Required Experience:
Manager
Key Skills
- Restaurant Experience
- Kitchen Experience
- Dealership Experience
- Food Safety Experience
- Management Experience
- Auto Service Management
- Maintenance
- Operations Management
- Cash Handling
- Leadership Experience
- Supervising Experience
- Automotive Service
About Company
At the Profile Group we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work...
