Telemarketing Executive

SummitNext Technologies Sdn Bhd

Job Location:

Petaling Jaya - Malaysia

Monthly Salary: Not Disclosed

Posted on: 4 days ago

Vacancies: 1 Vacancy

Job Summary

SummitNext Technologies Sdn. Bhd. is a BPO and Technology Solutions provider where innovation meets excellence. As we continue our expansion we are looking for driven and results-oriented professionals to join our team.

Job Responsibilities

Telemarketing Executive

Conduct outbound calls to potential and existing customers to promote products and services.
Clearly explain product features benefits and ongoing promotions to customers.
Generate leads close sales and achieve assigned telemarketing targets.
Handle customer objections professionally and provide accurate information to support sales conversion.

Customer Engagement & Sales Support

Build rapport with customers and maintain positive relationships.
Identify opportunities for upselling and cross-selling during calls.
Ensure a positive customer experience throughout the interaction.

Reporting & Compliance

Accurately update customer details and call outcomes in the system.
Adhere to company scripts policies procedures and compliance guidelines.
Meet or exceed individual and team KPIs related to sales and call performance.

Job Requirements

Minimum 12 years of experience in Telemarketing Sales or Customer Service (sales-focused).
Strong communication skills in English (additional languages are an advantage).
Confident persuasive and goal-oriented with a strong drive to achieve targets.
Ability to handle rejection and work in a fast-paced target-driven environment.
Comfortable working independently as well as part of a team.

Salary & Benefits