Assistant General Manager
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Job Location:
Atascadero, CA - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
SpringHill Suites Paso Robles-Atascadero is actively seeking a knowledgeable Assistant General Manager who is passionate about guest services to join our team. The Assistant General Manager will work alongside the General Manager to help lead a dedicated team to provide an exceptional guest perfect candidate ishands-on team-oriented professionals with high standards leads by example communicates effectively and makes positive experiences in every interaction.
Core functions of the position but are not limited to the following;
Communicate effectively with guests and fellow team members.
Proficient at all Guest Service systems and processes.
Supervise train coach and retrain Guest Service Team on systems processes procedures and guest interaction.
Oversee and ensure accountability in all aspects of Guest Service Teams performance.
Responsible for all front office activity during scheduled shifts.
Monitor and adjust room availability status. Monitor and complete filing of registration cards reservations correspondence and no-shows and signatures on file.
Complete the following individual duties:
1. Daily Cash Report (DCR)
2. No-Shows
3. Billing disputes
4. Accounts receivable
5. Banking
6. Bad checks credit card debts
7. Open stamp sort distribute mail
8. Accounts payable preparation
9. Security reports
10. Check and audit banks
Check Room Attendants List and ensure room availability status is accurate.
Check timecards to posted schedule.
Submit daily report to General Manager (written or verbal).
Maintain good guest relations by keeping abreast of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses in person and on the phone.
Contribute to and maintain established information and communication sources such as department and front desk logbooks in order to enhance department communications and operations.
Provide assistance to other team members and departments to contribute to the best overall performance of the department and hotel.
Perform other duties as assigned requested or deemed necessary by management.
Health Benefits Travel Perks & More
Medical Dental and Vision Insurance 401k Vacation and Sick Leave are offered with this position along with a Team Member Travel Program encouraging each team member to visit sister properties and enjoy exclusive team member rates for rest and relaxation.
Pay Range: $75000 to $85000/annually
Required Experience:
Director
Key Skills
- Restaurant Experience
- Hospitality Experience
- Assistant Manager Experience
- Management Experience
- Accounting
- Conflict Management
- Computer Literacy
- Hotel Management
- Leadership Experience
- P&L Management
- Supervising Experience
- Restaurant Management
About Company
Discover Pacifica Hotels, an exquisite collection of California beach hotels from San Francisco to San Diego. Offering premier coastal vacations & events.
